There are newer employer reviews for Sedgwick Claims Management Services
There are newer employer reviews for Sedgwick Claims Management Services

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Helpful (5)

Ok job, but impersonal

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Service Center Assistant in Memphis, TN
Current Employee - Service Center Assistant in Memphis, TN

I have been working at Sedgwick Claims Management Services

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

- Telecommuting ability
- Not completely micromanaged (depends on your role)
- Decent pay and benefits
- Great PTO
- Paid Holidays

All in all it's a pretty good entry level job, or for someone just looking for a job and not necessarily a career.

Cons

- It's a big company with strict policies, so they aren't really flexible when it comes to personal circumstances. You are allowed a very LIMITED amount of personal sick days/family sick days. The PTO is great, but if you don't know to schedule ahead of time you are going to be in trouble.
- Communication is pretty poor between workers and management when it comes to resolving issues.
- Some of the management can be pretty rude/unhelpful.

Advice to Management

Put people in management who have actually worked in the role you are having them manage so they actually understand what kind of issues their employees are facing.

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  1. Helpful (2)

    Fantastic Experience Thus Far

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst/Programmer - Intermediate in Atlanta, GA
    Current Employee - Systems Analyst/Programmer - Intermediate in Atlanta, GA

    I have been working at Sedgwick Claims Management Services

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    * Technically, my leadership and I mesh extremely well, have the same hot-button issues, the same concerns when it comes to writing code.
    * Loads of freedom to innovate and solve problems creatively, but also well-supported by large amount of constantly-improving library code.
    * All tools aside from the obvious tech-specific ones (Toad, Visual Studio, etc) are developed in-house. This is a "pro" because it allows us to deal with the results of our own work, keeps us always looking to improve the experience.
    * Work area is spacious and well-ventilated, with a good outside view of the nicely maintained grounds, complete with shady trees and garden.
    * Location is a mere two blocks from LOADS of shopping, lots of lunchtime food destinations, great for entertaining out-of-towners.

    Cons

    * CR (HR support) is conspicuously absent in Atlanta. All onboarding was handled through remote offices.
    * Getting set up with a good development machine has proven to be a challenge, but not one we can't overcome.

    Advice to Management

    Focus in on what is needed to enable your people to do the best job they can do for you. The more empowered the employees are to do the job assigned, the more successful they will be, and therefore the more successful YOU will be.


  2. Helpful (6)

    Everyone had Poor Management Syndrome

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Memphis, TN
    Former Employee - IT Project Manager in Memphis, TN

    I worked at Sedgwick Claims Management Services

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Industry is very stable as it is IT Healthcare and there is no shortage of project work - EVER!

    Cons

    Management was out of touch with employees and strategic direction at the top was misaligned. Overall communication between and to/from Sr. Management was very poor. C-level executives who protected their employees and were outspoken didn't last long - it was a culture of who you knew vs. what your area of expertise was - would not recommend to anyone until improvements are made.

    Advice to Management

    Communication is never overrated, neither is appreciating employees for a job well done. Hire non-biased executives with true leadership potential and don't let the CIO bring in whomever he knows instead.


There are newer employer reviews for Sedgwick Claims Management Services
There are newer employer reviews for Sedgwick Claims Management Services

See Most Recent

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