Sedgwick Claims Management Services

  www.sedgwickcms.com
  www.sedgwickcms.com
There are newer employer reviews for Sedgwick Claims Management Services

5 people found this helpful  

If your main focus is your career and you don't need time for a personal life then this is the job for you.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Claims Examiner II in Deerfield, IL
Current Employee - Claims Examiner II in Deerfield, IL

I have been working at Sedgwick Claims Management Services

Pros

The benefit package is good and they give you a good amount of vacation days. There is no waiting period for benefits to start once hired.

Cons

The work load is too high and there are not enough employees for the work. Monthly metrics are unrealistic for the work load.

Advice to ManagementAdvice

Hire more people so the work can be distributed out in a reasonable level. Try to give employees time to investigate pending claims before giving them a load of new claims.

Doesn't Recommend
No opinion of CEO

281 Other Employee Reviews for Sedgwick Claims Management Services (View Most Recent)

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  1. 3 people found this helpful  

    Good experience and a good co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative in Calabasas, CA
    Former Employee - Customer Service Representative in Calabasas, CA

    I worked at Sedgwick Claims Management Services

    Pros

    The health benefits are very good and I liked most of my co-workers.

    Cons

    The hours are not great when you start as the best shifts are offered by seniority and performance.
    The pay could be better for the call center reps.

    Advice to ManagementAdvice

    The call center employees deserve more respect. They're in the trenches, the front line and are the heart and soul of the company. Be kind to them.

    Disapproves of CEO
  2. 5 people found this helpful  

    Ok job, but impersonal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Service Center Assistant in Memphis, TN
    Current Employee - Service Center Assistant in Memphis, TN

    I have been working at Sedgwick Claims Management Services

    Pros

    - Telecommuting ability
    - Not completely micromanaged (depends on your role)
    - Decent pay and benefits
    - Great PTO
    - Paid Holidays

    All in all it's a pretty good entry level job, or for someone just looking for a job and not necessarily a career.

    Cons

    - It's a big company with strict policies, so they aren't really flexible when it comes to personal circumstances. You are allowed a very LIMITED amount of personal sick days/family sick days. The PTO is great, but if you don't know to schedule ahead of time you are going to be in trouble.
    - Communication is pretty poor between workers and management when it comes to resolving issues.
    - Some of the management can be pretty rude/unhelpful.

    Advice to ManagementAdvice

    Put people in management who have actually worked in the role you are having them manage so they actually understand what kind of issues their employees are facing.

    Recommends
    Approves of CEO
There are newer employer reviews for Sedgwick Claims Management Services

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