There are newer employer reviews for Sedgwick Claims Management Services
There are newer employer reviews for Sedgwick Claims Management Services

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Helpful (1)

SCMS - a lot of work, but some perks as well

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Quality Assurance in Memphis, TN
Former Employee - Quality Assurance in Memphis, TN

I worked at Sedgwick Claims Management Services full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Good pay and excellent benefits
Obvious advantages to working for the industry leader
Challenging work and a supportive culture
Best employer I've ever worked for and the company is recognized as an employer of choice

Cons

Lots of time off, but critical staff rarely had the opportunity to use it
Management didn't prioritize open communication with employees
Company never said no to customers and never asked employees if something could be realistically accomplished - doing the impossible was routine business
Little room for advancement; if you wanted a promotion, you were almost forced to leave the company

Advice to Management

Keep recognizing employees who go above and beyond. Give them rewards and opportunities to advance in their careers

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  1. Helpful (2)

    "One company, one team" is Borg speak and means absolutely NOTHING.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Austin, TX
    Current Employee - Case Manager in Austin, TX

    I have been working at Sedgwick Claims Management Services full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I can't think of one. Maybe the amount of PTO you are given, but try to use it. The best you can do is just call in sick because the power hungry are never going to approve it.

    Cons

    If you like autonomy forget it. This does not exist here; You will be micro managed into the ground.
    If you want to be valued as an employee forget it. This does not exist. Only those with a middle management or higher title are valued.

    If you don't like sweat shops; then stay away because this is a sweat shop. But, if you say the word 'sweat shop' you will be punished for speaking the truth.

    If you want to work in a company with room for advancement ; then this is not the place for you.

    Advice to Management

    Change or someone else will do it better and your company will take to the annals of history.


  2. Helpful (2)

    The Richardson Office is a HOT MESS!!! BEWARE!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Examiner in Richardson, TX
    Former Employee - Claims Examiner in Richardson, TX

    I worked at Sedgwick Claims Management Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are a lot of vendors that come to the office and bring food and snacks.

    Cons

    There are to many chiefs that don't know how to manage. The is one head boss in the office, 2 managers and 5 supervisors. The office is small only about 35 employees, there is no need for that many managers. The managers micro manage, and they are very petty. There are people that curse while they are on the phone with clients. The office is just not professional. There is a lot of turnover in this office. There was a mass exodus when I left the company. The underpay and overwork. Beware!!!

    Advice to Management

    Reduce and choose better management. Pay your employees more.


There are newer employer reviews for Sedgwick Claims Management Services
There are newer employer reviews for Sedgwick Claims Management Services

See Most Recent

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