239 Employee Reviews (View Most Recent)

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1 person found this helpful  

SCMS - a lot of work, but some perks as well

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Quality Assurance  in  Memphis, TN
Former Employee - Quality Assurance in Memphis, TN

I worked at Sedgwick Claims Management Services full-time for more than 5 years

Pros

Good pay and excellent benefits
Obvious advantages to working for the industry leader
Challenging work and a supportive culture
Best employer I've ever worked for and the company is recognized as an employer of choice

Cons

Lots of time off, but critical staff rarely had the opportunity to use it
Management didn't prioritize open communication with employees
Company never said no to customers and never asked employees if something could be realistically accomplished - doing the impossible was routine business
Little room for advancement; if you wanted a promotion, you were almost forced to leave the company

Advice to ManagementAdvice

Keep recognizing employees who go above and beyond. Give them rewards and opportunities to advance in their careers

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Sedgwick Claims Management Services

  1. 2 people found this helpful  

    "One company, one team" is Borg speak and means absolutely NOTHING.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager  in  Austin, TX
    Current Employee - Case Manager in Austin, TX

    I have been working at Sedgwick Claims Management Services full-time for more than a year

    Pros

    I can't think of one. Maybe the amount of PTO you are given, but try to use it. The best you can do is just call in sick because the power hungry are never going to approve it.

    Cons

    If you like autonomy forget it. This does not exist here; You will be micro managed into the ground.
    If you want to be valued as an employee forget it. This does not exist. Only those with a middle management or higher title are valued.

    If you don't like sweat shops; then stay away because this is a sweat shop. But, if you say the word 'sweat shop' you will be punished for speaking the truth.

    If you want to work in a company with room for advancement ; then this is not the place for you.

    Advice to ManagementAdvice

    Change or someone else will do it better and your company will take to the annals of history.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    8 years as a Senior Level Workers' Compensation Claim Examiner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Examiner
    Current Employee - Claim Examiner

    I have been working at Sedgwick Claims Management Services full-time for more than 8 years

    Pros

    The company as a whole, is highly respected in the industry. The top management of the company (on the corporate level) seems to be forward thinking and pro-active in seeking feedback from subordinate levels of the company.

    Cons

    There is very little career advancement. Mid-level management is not very supportive of anyone seeking to advance their career. No cross training, or aiding in career advancement. There are constant internal audits, for nit-picky clerical issues, that make it very difficult for one to take a holistic approach to overall work product. Sedgwick epitomizes the very definition of "micro-managers"

    Advice to ManagementAdvice

    Continue your efforts to strive for perfection, by hiring the very best people - but then get out of the way, and let them do their job.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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