There are newer employer reviews for Sedgwick Claims Management Services
There are newer employer reviews for Sedgwick Claims Management Services

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Helpful (2)

Great place to work at - if the industry is for you.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Claims Professional Trainee - IAP in Long Beach, CA
Former Employee - Claims Professional Trainee - IAP in Long Beach, CA

I worked at Sedgwick Claims Management Services full-time (Less than a year)

Doesn't Recommend
Positive Outlook
Approves of CEO
Doesn't Recommend
Positive Outlook
Approves of CEO

Pros

Great co-workers! The starting pay is competitive and you can't beat the generous benefits package that starts on day one of hire. This particular location was very focused on achieving a strong team spirit - lots of activities and events to help break the monotony. Growing company with an impressive list of clients.

Cons

Although you get trained at "Claims College" its not enough to prepare you for the workload ahead. The workload starts light but quickly escalates in volume and difficulty (sink or swim scenario). If you don't enjoy this industry - it may be hard to succeed. Out of the 4 people hired for my location, only two stayed with the company. Expect to work very long hours. Expect to be on the phone all day and reviewing an endless stream of digital documents and e-mails. A sense of completion is non existent in this industry. There is plenty of paid time off, but when people come back from vacation they literally spend days catching up.

Advice to Management

Make sure to hire individuals that will succeed in this industry. Be more particular in the selection process - people with interest in the legal or health industry are your best bet.

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  1. Helpful (1)

    Sedgwick CMS pays too little, expects too much

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Disability Specialist in Irving, TX
    Current Employee - Senior Disability Specialist in Irving, TX

    I have been working at Sedgwick Claims Management Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    job stability willingness to transfer between locations

    Cons

    high caseloads, long hours menial pay/ raises micro-managed

    Advice to Management

    A "top performer" does not a good manager make.


  2. High stress position, with high personnel turnover

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sedgwick Claims Management Services

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Able to learn 3rd party claims environment in a short period of time. Given an opportunity to secure professional designations.

    Cons

    No formal training for claims processing. No trust in the examiner's ability to provide adequate recommendations to the clients.

    Advice to Management

    Support examiners at all times.


There are newer employer reviews for Sedgwick Claims Management Services
There are newer employer reviews for Sedgwick Claims Management Services

See Most Recent

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