30 Employee Reviews (View Most Recent)

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The gang that couldn't shoot straight

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Community Relationship Coordinator
Former Employee - Community Relationship Coordinator

I worked at Senior Helpers full-time for more than 5 years

Pros

Independence, truly help families with services, Senior Gems program

Cons

Franchise owner makes or breaks your job. Franchise owners rarely work together. They tend to stab each other in the back. If the franchise owner is not involved, it can make it more difficult to influence potential accounts. All of the hard work that is invested in a family to get them to sign up can be for naught once a mistake is made and refusal of franchise to own the mistake, leaving sales person to face the music with family, referral source and the same owner that holds you accountable for the lost revenue.

Advice to ManagementAdvice

Improve geographic assignments, which tend to heighten competitive issues amongst owners & offices.

Doesn't Recommend
Neutral Outlook

Other Reviews for Senior Helpers

  1.  

    Good opportunity for those willing to do what they are told

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Owner
    Former Employee - Owner

    I worked at Senior Helpers full-time

    Pros

    Opportunities are there to be had
    Great personal reward for helping seniors

    Cons

    Narrow-minded in applying processes and procedures universally
    Surprising how many seniors and their families have no qualms trying to avoid paying their bill

    Recommends
    Neutral Outlook
  2.  

    I love the concept of what (services) our company offers to our clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Assistant  in  Rogers, AR
    Current Employee - Office Assistant in Rogers, AR

    I have been working at Senior Helpers full-time for less than a year

    Pros

    Small office. Five days PTO offered after 90 days. Health, dental, vision benefits offered after 90 days.

    Cons

    Job duties are not clearly defined. Director of Operations is overloaded with multiple office locations/responsibilities.

    Recommends
    Neutral Outlook
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