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Sentry Insurance – “Top management is detached from the rest of the world.”
Jul 26, 2009
2009-07-26 18:37 PDT
Details
Pros
They cover most of your expenses in sales.
Cons
They are extremely slow to make any change. The claim is that it is a conservative insurance company and they do not react to market changes.
Underwriting and support departments are not helpful and do not answer the phone after 4pm.
Advice to Senior Management
It is an old boys club in management.
They price business right in three states and price themselves out of the market in most states. Get your pricing under control. Sales talent will not put up with 40-50% higher rates than the competition for a 5% better product. Improve the product or correct the pricing.
Get rid of the Kool-Aid. We don't want to drink it out in the field.
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