Glassdoor is your free inside look at Sephora reviews and ratings — including employee satisfaction and approval rating for Sephora CEO David Suliteanu. All reviews posted anonymously by Sephora employees.
1 person found this helpful
Former Employee – worked at Sephora full-time for more than 3 years
Pros – The work environment of a store can be fun, having worked at multiple, they are all different The gratis is a plus and a great way to experience the plethora of products that Sephora houses. The ability to network with brands is a great way to introduce yourself and possibly seek an alternate avenue if given the opportunity. If the position entails traveling, this is a great experience to see how Sephora is spreading the standard of beauty industry and its services.
Cons – Sephora likes to be innovative. They have created a very unique and relatable way for clients to express their shopping experiences, and with what I have noticed, all members of management, even consultants, take great pride in that. However, I think that they take on way too much and it overlaps what should be focused on. Education lead...PBA...POS mobile...Sephora, you might be an engineer for presenting many opportunities, but you lose focus due to too many introductions.
Advice to Senior Management – Directed to Store Directors and higher: you need to be more invested in the people that work for you. That means when you come to visit your stores, you need to know the associates that generate a profitable, reputable, and successful store. The Store Directors might help keep things orderly, but the leg work is hardly recognized. We don't find an incentive to send you on vacation really rewarding.
Yes, I would recommend this company to a friend
2013-02-12 14:09 PST
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