There are newer employer reviews for Serco Group
There are newer employer reviews for Serco Group

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Tightly controlled procedures

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Customer Services Agent in Kraków (Poland)
Former Contractor - Customer Services Agent in Kraków (Poland)

I worked at Serco Group as a contractor (Less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

A very fair company that offers a relativly fair package and solid training. High expectations from the company and high reward if expectations are met.

Cons

No space for own input. Strictly follow procedures by the book. Fear-factor of none compliance for employees. Constant surveillance present. Workers are closely monitored and freedom of speech is restricted.

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  1. How permanent is permanent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Coordinator in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Travel Coordinator in Swindon, Wiltshire, South West England, England (UK)

    I have been working at Serco Group full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good leave entitlement and uniform provided. Potential for promotion of you are very patient.

    Cons

    Fixed term contracts. Drawn out assessment and interview process with poor communication.

    Advice to Management

    Pre interview Assessments do not measure experience and suitability of candidates.


  2. Helpful (3)

    Google Maps ! GTL/MM/GT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Hyderābād (India)
    Former Employee - Analyst in Hyderābād (India)

    I worked at Serco Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nuthing worth of to exactly state about it, if your looking for fun and no career this is the right place with dumb people

    Cons

    Basically people opting for google maps, is a waste of time here. no career, neither does the vendor nor the company supports you. no job security

    Advice to Management

    Please be Transparent with employees, and get quality, productive, sensible HR's., Work on your policy's too.


There are newer employer reviews for Serco Group
There are newer employer reviews for Serco Group

See Most Recent

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