There are newer employer reviews for Serco, Inc.
There are newer employer reviews for Serco, Inc.

See Most Recent

Helpful (1)

Good place to start your career, but not long term.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Engineer II in Colorado Springs, CO
Current Employee - Engineer II in Colorado Springs, CO

I have been working at Serco, Inc. full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Good place to get a security clearance. Supportive line management and colleagues.

Cons

Minimal chance for upward mobility. No clear vision or direction for future growth. Almost all jobs rely on government funding. Local business development non-existent. Benefits keep on getting more expensive with reduced coverage.

Advice to Management

Better communication with employees! Provide opportunities for training. Better compensation package and opportunities for advancement.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Well balanced workload

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in Reston, VA
    Current Employee - Software Engineer II in Reston, VA

    I have been working at Serco, Inc. full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Well balanced workload. People are friendly

    Cons

    Limited Work from home. Not good if you are looking for growth.


  2. Lost their footing in their growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA

    I worked at Serco, Inc. full-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    This is a strong company with improving HR practices and processes. They generally do good work.

    Cons

    There is little flexibility and an enormous amount of political maneuvering. Because the company is a mishmash of smaller, acquired companies, there are many different corporate cultures going on, instead of just one. They are not technically advanced in their business practices, and you have to be physically in front of somebody for effective collaboration, which stands in your way when your company is nationwide. The company is mostly concerned with growth, by winning new business or by acquiring other companies.

    Advice to Management

    Promote a culture of transparency so that the people who make up the company have to deal with fewer surprises. Efforts at dramatic growth through rapid change are alienating to your employees, who will respond by keeping their heads down, rather than pulling you forward. Get and require the use of a basic company-wide instant messaging system. Define the most important things to your company besides "growth" (e.g. performance on contracts, customer loyalty, technical excellence) and really focus on those things. You would also be well served to educate and incentivize everyone to work across stovepipes. This will help solidify your customer base, reduce the risk of backsliding profits, and create a framework for sustainable growth.


There are newer employer reviews for Serco, Inc.
There are newer employer reviews for Serco, Inc.

See Most Recent

Work at Serco, Inc.? Share Your Experiences

Serco, Inc.

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.