Serco, Inc.

  www.serco-na.com
  www.serco-na.com
There are newer employer reviews for Serco, Inc.

 

Best large company you probably have never heard of.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Program Manager in Hampton, VA
Current Employee - Program Manager in Hampton, VA

I have been working at Serco, Inc. as a contractor (more than an year)

Pros

Serco provides government and commercial clients with top notch professional services. The portions I have had the opportunity to work with legitimately want to provide their customers with the best of business class solutions. They (we) work very hard to make sure the customer is getting what they are paying for but always try to go one step better and become a real partner in the endeavor, not be "Gold Plating" but by having frank and direct discussions about what the scope is and what has to be done from the clients POV if they want to change or add scope.

Cons

The company is large enough that there is often an issue with one hand not knowing what the other is doing. We are "building" capabilities and often this means searching for Past Performance outside of your own Business Unit, but the databases aren't set up for that yet. Its a work in progress.

Advice to ManagementAdvice

Expand into commercial sectors faster and aggressively. This Government trend towards Technically acceptable Lowest Price contracting is going to continue for a number of years.

Recommends
Positive Outlook
Approves of CEO

232 Other Employee Reviews for Serco, Inc. (View Most Recent)

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  1.  

    Working with Serco has been a very interesting experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Serco, Inc. full-time (less than an year)

    Pros

    Stability, Growth opportunities, and a Family environment

    Cons

    Lacking Communication across the board.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Government Contracting can be like a roller coaster ride. You have the ups and downs in work loads.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Task Manager in Charleston, SC
    Current Employee - Task Manager in Charleston, SC

    I have been working at Serco, Inc. full-time (more than 10 years)

    Pros

    The installation teams are committed to top quality workmanship and go beyond was is expected.

    Cons

    Without active task orders in place, the technicians do not have any work and will sit at home without pay.

    Advice to ManagementAdvice

    If it weren't for the technicians, there would not be any work for the company.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Serco, Inc.

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