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Customer Service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service  in  Campbellsville, KY
Current Employee - Customer Service in Campbellsville, KY

I have been working at Serco full-time for more than a year

Pros

Co workers make it a fun place to work, it is a sit down position not a hard job can be challenging sometimes but that is at any place you work

Cons

they lie to you and have favorites,getting promoted is not as easy as says

Advice to ManagementAdvice

They need to listen more to the employees, turn over rate would be lower if they gave more money

Doesn't Recommend
Positive Outlook

72 Other Employee Reviews for Serco (View Most Recent)

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  1.  

    Its best company, good culture for working.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Hyderābād (India)
    Current Employee - Analyst in Hyderābād (India)

    I have been working at Serco full-time for more than a year

    Pros

    Facility is good and providing good enviroment for working.

    Cons

    Nothing for mention... but any one can work here for long time also.

    Advice to ManagementAdvice

    Already they are managing good so nothing special for advice him.

    Recommends
    Neutral Outlook
  2.  

    Could do worse, could do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Serco full-time for more than 8 years

    Pros

    Reasonable pay
    Not high pressure
    Finish work on time

    Cons

    Lack of career path
    Lack of training and opportunities
    Always felt like staff are viewed as a cost to the company rather than an asset
    Company has bad reputation

    Advice to ManagementAdvice

    Show that you value your staff more

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Serco

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