There are newer employer reviews for Serco

2 people found this helpful

Don't even think about it...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Administrative in Fairfax, VA
Current Employee - Administrative in Fairfax, VA

I have been working at Serco full-time (more than a year)

Pros

I can't think of a single thing.

Cons

HR is rude, no chance of advancement, benefits suck

Advice to ManagementAdvice

Pay attention to the people who are working for you.

Doesn't Recommend
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  1. Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Campbellsville, KY
    Current Employee - Customer Service in Campbellsville, KY

    I have been working at Serco full-time (more than a year)

    Pros

    Co workers make it a fun place to work, it is a sit down position not a hard job can be challenging sometimes but that is at any place you work

    Cons

    they lie to you and have favorites,getting promoted is not as easy as says

    Advice to ManagementAdvice

    They need to listen more to the employees, turn over rate would be lower if they gave more money

    Doesn't Recommend
    Positive Outlook
  2. Nice team, open-minded managers, but hard to balance life with work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Serco

    Pros

    good salary, nice benefits, nice team, open-minded managers, flexible working hours

    Cons

    big workload almost above the possibility to handle, late evening shifts mixed with very early one in one week, work on bank holidays, weekends, low possibility to switch to another domain - I am talking about Serco in Poland, sometimes no free weekend during a month

    Advice to ManagementAdvice

    try to differenciate projects, balance shifts, give at least one weekend off during a month

    Doesn't Recommend
    Neutral Outlook
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