Serco

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63 Employee Reviews (View Most Recent)

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2 people found this helpful  

Don't even think about it...

Administrative (Current Employee) Fairfax, VA

ProsI can't think of a single thing.

ConsHR is rude, no chance of advancement, benefits suck

Advice to Senior ManagementPay attention to the people who are working for you.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Customer Service

    Customer Service (Current Employee) Campbellsville, KY

    I have been working at Serco full-time for more than a year


    Pros: Co workers make it a fun place to work, it is a sit down position… Cons: they lie to you and have favorites,getting promoted is not… Advice to Senior Management: They need to listen more to the employees, turn over… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Tightly controlled procedures

    Customer Services Agent (Former Employee) Kraków (Poland)

    I worked at Serco as a contractor for less than a year


    Pros: A very fair company that offers a relativly fair package and solid… Cons: No space for own input. Strictly follow procedures by the book. Fear-factor of none compliance… No, I would not recommend this company to a friend More
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