Serco

  www.serco.in
  www.serco.in
There are newer employer reviews for Serco

 

Great Startup Job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - General Clerk II in Rogers, AR
Current Employee - General Clerk II in Rogers, AR

I have been working at Serco full-time (less than an year)

Pros

Stable hours, full benefits, Nice introductory job into office work. 401(k) with company match, decent pay, Gained extensive knowledge of Affordable Care Act, Paid Federal Holidays off, vacation time after one year

Cons

Things are constantly changing, within the same hour you can be working fast and well and suddenly, you're told not work or are out of work. Periods of "feast and famine" in terms of work to be done. Inconsistent direction from management. Not much opportunity to move up. Uneven promotional standards.

Advice to ManagementAdvice

Needs more opportunity for moving up in the company, try to hire more from within, not just outisde. Needs better trainers. Greater preparation to deal with major changes.

Neutral Outlook
No opinion of CEO

88 Other Employee Reviews for Serco (View Most Recent)

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  1. 1 person found this helpful  

    You are just a body to them!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Obamacare in Lawton, OK
    Former Employee - Obamacare in Lawton, OK

    I worked at Serco as a contractor (less than an year)

    Pros

    None that I know of. Maybe the hours but it is a SCA contract so they have no choice.

    Cons

    Horrible management, first line supervisors are a step above the special needs intelligence level. The company is completely hands off and does not care how anything works just as long as the numbers are correct.

    Advice to ManagementAdvice

    Go back to the UK and get investigated there instead of the US.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Clerk II in Rogers, AR
    Former Employee - General Clerk II in Rogers, AR

    I worked at Serco as a contractor (less than an year)

    Pros

    Good hours, pretty good pay.

    Cons

    Okay benefits. They are kind of pricey.

    Recommends
    Neutral Outlook
There are newer employer reviews for Serco

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