Serials Solutions
2.5 of 5 21 reviews
www.serialssolutions.com Seattle, WA 150 to 499 Employees

21 Employee Reviews (View Most Recent)

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3 people found this helpful  

Good place to work, despite some chaos at the management level

Software Test Lead (Current Employee)
Seattle, WA

ProsGreat location (Fremont neighborhood), good mix of benefits, and some really great co-workers at the individual contributor level. Serials Solutions (SerSol) is a profitable division of ProQuest, and since not all divisions of ProQuest are profitable, SerSol has a good standing in the overall organization despite not being the largest business unit.

ConsThere has been a great deal of churn in recent years at the top managerial/executive level, and it's a process that is not completely settled yet. The company has historically hired some genuine duds as top-level managers, and this practice created an atmosphere that drove out many of the most talented technical contributors. That situation has settled a bit in the last 12 months, but the jury is still out as to whether or not the latest executive hires can grow beyond the prevailing culture of dealing with problems by hoping they sweep themselves under the carpet.

Advice to Senior ManagementFace problems head-on, instead of spending time crafting excuses and assigning blame. There are some genuinely talented individual contributors in the organization, but management's historic inability to remove administrative and procedural obstacles has the consequence of pushing top talent towards the exits.

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    • Work/Life Balance
           
    • Senior Management
           
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    • No Opinion of CEO

    5 people found this helpful  

    Not inspiring, forgettable.

    Anonymous Employee (Former Employee)
    Seattle, WA

    I worked at Serials Solutions


    Pros: Great location and a lot of talented contributors in the Engineering… Cons: No career or personal advancement opportunities for the employees/contributors. Ineffective Director and Executive level leadership throughout the company that prefers hand-wringing… Advice to Senior Management: Don't trivialize or marginalize your contributors, they make your big bonuses possible. When you… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    5 people found this helpful  

    why did I stay so long

    Software Developer (Current Employee)
    Seattle, WA

    I have been working at Serials Solutions


    Pros: if like funky Fremont that would the only positive thing about this place. Nothing… Cons: First of all, I feel so guillty for waiting so long to post something. It was just such an uplifting feeling being away from working… Advice to Senior Management: Treat people with respect. Realize that you have some very talented people and… No, I would not recommend this company to a friend More
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