There are newer employer reviews for Serta
There are newer employer reviews for Serta

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Don't care about their employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Forest Park, Hamilton, OH
Current Employee - Anonymous Employee in Forest Park, Hamilton, OH

I have been working at Serta full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

They let you buy mattresses from them real cheap.

Cons

Management treats their employees terribly. Dishonest would be the best word to describe them. Safety is important- AS LONG AS IT DOESN'T GET IN THE WAY OF SERTA MAKING A BUCK. They lie to their customers and their employees.

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  1. Great teamwork but poor plant management

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Beloit, WI
    Current Employee - Anonymous Employee in Beloit, WI

    I have been working at Serta

    No opinion of CEO
    No opinion of CEO

    Pros

    relaxed atmosphere and mattress discounts

    Cons

    Long hours, vacation benefits archaic, lack of structure, poor performing employees and managers are not disciplined

    Advice to Management

    Review the current HR practices, implemement structured employee reviews, consider moving to quality certification programs like ISO, implement annual manager training on diversity, harassment, and safety.

  2. Helpful (1)

    What a mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Birmingham, England (UK)
    Current Employee - Sales Representative in Birmingham, England (UK)

    I have been working at Serta

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    You received discounts on mattresses.

    Cons

    No mileage for Sales reps, insurance is expensive for a company this size, plant managers are not intelligent.

    Advice to Management

    Take the controller out of the triad management. Bean counters don't know anything about the customer service side of the business.

There are newer employer reviews for Serta
There are newer employer reviews for Serta

See Most Recent

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