There are newer employer reviews for Serta
There are newer employer reviews for Serta

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Great teamwork but poor plant management

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Beloit, WI
Current Employee - Anonymous Employee in Beloit, WI

I have been working at Serta

No opinion of CEO
No opinion of CEO

Pros

relaxed atmosphere and mattress discounts

Cons

Long hours, vacation benefits archaic, lack of structure, poor performing employees and managers are not disciplined

Advice to Management

Review the current HR practices, implemement structured employee reviews, consider moving to quality certification programs like ISO, implement annual manager training on diversity, harassment, and safety.

reviews filtered by
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  1. Helpful (1)

    What a mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Birmingham, England (UK)
    Current Employee - Sales Representative in Birmingham, England (UK)

    I have been working at Serta

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    You received discounts on mattresses.

    Cons

    No mileage for Sales reps, insurance is expensive for a company this size, plant managers are not intelligent.

    Advice to Management

    Take the controller out of the triad management. Bean counters don't know anything about the customer service side of the business.

  2. Was good until they Where bought out by N.B.C. from the states then the management turned very corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler and Logistics Sorter in Burnaby, BC (Canada)
    Former Employee - Material Handler and Logistics Sorter in Burnaby, BC (Canada)

    I worked at Serta full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Was family type atmosphere, good people to work with

    Cons

    Pay was not very good and when new management came in company lots all direction.

    Advice to Management

    Learn the business before trying to run it first.

There are newer employer reviews for Serta
There are newer employer reviews for Serta

See Most Recent

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