Service Corporation International

  www.sci-corp.com
  www.sci-corp.com
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A lot of room for improvement

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Service Corporation International

Pros

Help people through one the most difficult moments in life

Cons

The compensation is not competitive. Only senior management makes highly competitive salaries and very generous bonuses

174 Other Employee Reviews for Service Corporation International (View Most Recent)

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  1.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager  in  Bessemer, AL
    Former Employee - Sales Manager in Bessemer, AL

    I worked at Service Corporation International full-time for more than a year

    Pros

    Ability to be there to assist with helping counsel and assist families go through the pain of lost a love one

    Cons

    Watching families go through the grief process and pain of the loss of their love one can be difficult

    Advice to ManagementAdvice

    As a Sales Manager, educating customers the importance to be financially prepared for the loss of a love by purchasing th necessary packages for a funeral. assisting my sales team through coaching, mentoring, monitoring their daily performances.to meet their quota, takes staying focused at all times.

    Recommends
    Positive Outlook
  2. 2 people found this helpful  

    The longest year of my life...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Service Counselor  in  Seattle, WA
    Former Employee - Family Service Counselor in Seattle, WA

    I worked at Service Corporation International full-time for less than a year

    Pros

    There are some nice people working here, as you would find anywhere. There is an opportunity to be of service to people at a difficult time in their families' life. Health insurance plans are good.

    Cons

    There is so much tension all the time, as sales are never good enough. When they celebrate quarterly, even if sales were good, the food served at dinner is awful, likely because they didn't spend enough. Real achievement is rewarded with a certificate and a handshake, no real recognition.

    Lousy management, lousy compensation (minimum wage until your sales exceed quotas), high expectation of working long hours make this a tough place to work. There is always unhealthy tension in the workplace, which is then turned by the rank and file on one another. Little respect is shown to staff in practices and procedures. Threats and intimidation are standard practice. It's difficult enough to sell something most people don't even want to talk about, but if you come with experience and maturity, you'll be disappointed in how little the management cares to hear your ideas. This company has the most outdated, non-intuitive, difficult to use data system. Promotion, should you be foolish enough to seek it, means endless meetings, pressure to intimidate staff and working nearly every day.

    The reality doesn't match the company's rhetoric. For all the talk about dignity and memorializing the deceased, there is really very minimal effort put into guiding the families in how to adequately memorialize their loved one in a way that actualizes his/her values, faith, convictions about life and death. Maybe some locations do this better than what I witnessed at two locations, but there's no incentive for funeral directors, apart from their own professional pride (which gets dulled over a period of time by the way the company treats them), to put forth the effort to make it happen. Families go away feeling like the services were fine because they don't know any better.

    Advice to ManagementAdvice

    Reduce your turnover by listening to your people. You hired them for their skills, experience and professionalism; don't waste the talent. Pay them better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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