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1 person found this helpful  

Management is a joke.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Aliquippa, PA
Former Employee - Anonymous Employee in Aliquippa, PA

I worked at ServiceLink full-time (less than an year)

Pros

No experience required. Great to start in a new field. Will train new employees on everything they need to know about the mortgage industry.

Cons

Very high turnover. ServiceLink would rather let a knowledgeable worker go than correct any issues. Upper management is unwilling to put effort into maintaining a healthy work environment. Harassment concerns are not dealt with.

Advice to ManagementAdvice

Slow down, take the time to treat everyone around you with respect. Work to resolve issues instead of sweeping them under the rug.

Doesn't Recommend
Neutral Outlook

103 Other Employee Reviews for ServiceLink (View Most Recent)

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  1. 1 person found this helpful  

    Company has forced the business to use a system (Vision) that's not fit for the business needs = IT Chaos!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Coraopolis, PA
    Current Employee - Software Engineer in Coraopolis, PA

    I have been working at ServiceLink

    Pros

    Casual dress (shorts, jeans almost every day), flexible work schedule, good pay/benefits, some good people to hang out with.Game room/gym available on site.

    Cons

    IT and supporting business application (Vision) in constant chaos. IT is a revolving door. Half of IT is Indian/Pakistani. Very little opportunity to improve IT tech skills, either work with the chaotic Java-based Vision application or work with VB6 or .Net 1.1 applications that they've tried to sunset for years. Work with the messy code offshore IT resources created. Business folks not educated. What is constant there is changing requirements. Requirements often change drastically during development or at the end of development cycle, and may change back to original requirements once you start working with the new requirements.

    Parking is terrible. Get in before 8:45am or you may need to take a bus in from where you parked.

    Management told IT employees that your job is not an 8-5 job.

    Advice to ManagementAdvice

    IT execs-get in the game! You are for the most part invisible, and the funjctioning of the IT department is not getting better. What are you being paid to do? Talk to your people and show you care, and are trying to improve the department and address the issues resulting in the revolving door. Make the job a 9-5, people have better things to do off-hours. Hire a professional firm to address and provide recommmendations to fix the problems if you cannot do it yourself.

    Doesn't Recommend
  2.  

    Very Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at ServiceLink

    Pros

    ServiceLink provides a great environment to make a difference and feel valued. There are great opportunities there, and great people in all levels of management to help you along. Fantastic company that is going places.

    Cons

    My tenure is not great so far, but I have worked with other FNF companies in the past and felt very satisfied. The only negative is the relatively poor 401k matching program.

    Recommends
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