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There are newer employer reviews for ServiceMaster

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Helpful (2)

Treated as family,

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Damage Restoration Tech in Martinsburg, WV
Current Employee - Damage Restoration Tech in Martinsburg, WV

I have been working at ServiceMaster full-time (Less than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Great job for learning many different things. I have learned many useful things on the job that I can apply to my own life. Have been treated like family from day one, also they treat you as an equal no matter what position you have. I Have been trusted with many responsibilities when I didn't expect to even be given the chance to do certain things.(which I like being trusted and given more responsibilities. They are very helpful and if you follow through and do things right, they are always open for advancement. Great place to work for and I plan on staying there for a long time. Feels more like a family than just co-workers and managers. I seen a lot of people say the pay is a little low but I have to say I live comfortable and still receive raises periodically and even based on performance sometimes. If your a hard worker and are willing to learn new things and make a career then I would have to say ServiceMaster is a great place to be!

Cons

On call has its downsides and It can be a dirty, stinky job but no complaints other than that.

Advice to Management

Better communication between techs and management could be helpful. I know personally it is very hard to keep track of all the different jobs you do in a week, and sometimes the lack of communication between employees can result in some misunderstandings.

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  1. Career options are scarce in Memphis anyway, so ServiceMaster is one of the major employers for Accounting/Finance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Memphis, TN
    Current Employee - Senior Accountant in Memphis, TN

    I have been working at ServiceMaster full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    um…..hmmmmmm…….well, they claim to base the company culture around Christian values. There are insurance benefits, and a small matching of 401k, just basic stuff, nothing amazing. Some positions are allowed a sort of flex-time schedule where you can work 10+ hour days for 4 days then off the 5th, or some version of that.

    Cons

    Constant, seemingly erratic changes on a large scale that never take off or are reversed or changed again. Moral is just low. Good ole boy executive team. Lots of middle management that have no business supervising the work of others.


  2. Disappointing experience at HQ

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Memphis, TN
    Current Employee - Senior Financial Analyst in Memphis, TN

    I have been working at ServiceMaster full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Work-Life Balance is good. The compensation is good for the area but low compared to the equivalent responsibilities and education requirements at other companies. Overall, their are opportunities for improvement but the challenge is making those improvements in its current culture.

    Cons

    High executive and senior leadership turnover. Only a few good senior leaders left that care about their employees development needs. WARNING for high performing individuals with top business degrees- Not a MBA culture. Doesn't promote individuals on merit. Not a progressive, forward thinking culture that values improvement or change; values status quo. People continue to be promoted based on the Peter Principle.

    Advice to Management

    Focus on improving the culture and values and retaining talent. Too many smart and good people have left. Favoritism is heavily favored over merit. Branch out from beyond this region to attract talent with different perspectives and points of view. Needs to attract more top MBA talent (Top 25) which will help steer focus on results and growth.


There are newer employer reviews for ServiceMaster
There are newer employer reviews for ServiceMaster

See Most Recent

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