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3 people found this helpful  

Best Company I've ever had the pleasure of working with

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Quality Assurance Engineer  in  San Diego, CA
Current Employee - Senior Quality Assurance Engineer in San Diego, CA

I have been working at ServiceNow full-time for less than a year

Pros

SN is dedicated towards attracting talented and fun people. The company utilizes the technology they sell very well. I've worked for cloud companies before and they used antiquated technologies to build their "cutting edge tech", SNOW uses the same tech they offer and its evident from every level. The work environment is very positive and easy going. If you are a self starter and can deliver top-notch work, you will be rewarded.
The company still feels like a start up, in all the good ways. It also has great direction from upper management. The messaging always seems clear, on-point, and without the cliche corporate speak that so often pollutes the workplace.
It truly feels like a team and I'm happy/excited to go to work every day.
Each employee getting a macbook pro doesn't hurt either ;)
Bonuses are great. Vacation is great. Benefits (health, etc. are average).
Bi-Weekly socials encourage the team to have a drink and some dinner together and enjoy themselves.
Friday free lunches are great as well.
The company is moving at a blazingly fast pace, but you do get the sense that everyone is happy to be together.
Training classes are offered frequently. If you are willing, and pro-active, there is no excuse for not building your skill set and moving up in the company.

Cons

The hours can be long. 45-50 hour weeks are the norm.

Advice to ManagementAdvice

Continue the current momentum. Continue to embrace the start-up vibe. Don't give in the the corporate lethargy that most larger corps fall victim to.

Recommends
Positive Outlook
Approves of CEO

91 Other Employee Reviews for ServiceNow (View Most Recent)

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  1. 3 people found this helpful  

    “overvalued technology to work with, poorly managed and highly political”

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ServiceNow full-time for more than a year

    Pros

    Could have potential but do not treat their employees right. Happy cows make good milk. So that applies to developers. And management their is all about them selves. They do not treat their directs with dignity. After a year. I feels like escaping from a communistic camp. Sorry not much pros.

    Cons

    This company is run by the hard headed old timers that ant' let go of the product. They are very closed minded. The product has so much holes in it since i worked there. The customers that are using this is seeing layers of cake frosting over bad stale old cake. Product is using such an old 2000 technology that if there are decent competitors they should be dead soon.

    Advice to ManagementAdvice

    Why hire people and treat them so bad?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Don't be fooled by the company's success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ServiceNow full-time

    Pros

    Great technology, good name to be associated with

    Cons

    Employee development doesn't exist. You could have fool me that we even have an HR department. Completely shocked that some managers still in position on the sales side (field and inside sales). Some managers are able to float under the radar and perform their roles at the most basic and just satisfactory enough to skate by, I've never seen anything like it. Some managers lack a "bigger picture" thought process and simply due the bare minimum. You won't receive any recognition and zero work life balance. This place is a gentlemen's club that makes inappropriate behavior the norm. After 9 years (the company's entire existence) a woman is finally in a senior leadership position. There's only a few women that work here and they're in HR, Marketing and Sales Operations. This is not a politically correct company which may backfire at the customer level one day. Mid level-upper management fail to look at the company's and the products opportunities which will catch up with them one day.

    Advice to ManagementAdvice

    employee development, employee investment, recognition!!, empower employees (not on the dev, engineering side), evaluate managers and put those that engage and inspire in leadership, evaluate product and company's opportunities.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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