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10 people found this helpful  

Not very devoted to its employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Network Engineer  in  San Diego, CA
Current Employee - Network Engineer in San Diego, CA

I have been working at ServiceNow full-time for less than a year

Pros

Lots to learn, high growth

Cons

High Turnover
Management isn't very devoted to its employees, fires employees for very little reason
Aggressive work environment

Doesn't Recommend

91 Other Employee Reviews for ServiceNow (View Most Recent)

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  1. 1 person found this helpful  

    ServiceNow is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources  in  Santa Clara, CA
    Current Employee - Human Resources in Santa Clara, CA

    I have been working at ServiceNow full-time for less than a year

    Pros

    Amazing culture, and really great people to work with! We're moving fast, and there are always chances to learn new things from the other talented people that work here. Our product speaks for itself through our customers, and it is great to be apart of a company with so much growth and potential.

    Cons

    As with any growing company, there are some "growing pains" to be expected - especially in the fast paced environment, so it is important to recognize this from the start!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Good people -- great co-workers and supervisors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at ServiceNow full-time for more than a year

    Pros

    Fast growing company that will be the leader on CLOUD/SAAS (if it isn't already). Overall a great product. Some very talented hard-working people work there. Very process and detail oriented. Looks good on a resume.

    Well run from a shareholder standpoint. Good place for someone out of college to get their feet wet since this is the future of IT and the future is NOW as they say.

    Cons

    Growing pains. Too much focus on metrics and lots of micro-managing.
    The strict attention to detail and processes is a double-edged sword and also causes scaling problems in getting things done. Very easy to get caught up in minutiae. This can be a very soul-crushing place if you are a perfectionist.

    That being said; this is probably a better place than most companies out there.

    Advice to ManagementAdvice

    Metrics and reports are not a replacement for good management. Too much focus on process statistics means you forget about promoting a work culture that retains talent.

    Work to streamline and automate processes, so workers and their managers aren't tied up in details. Phase in new processes slower. Try to dampen the stress.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for ServiceNow

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