ServiceNow

  www.servicenow.com
  www.servicenow.com
There are newer employer reviews for ServiceNow

16 people found this helpful  

Avoid

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Engineer in Santa Clara, CA
Former Employee - Engineer in Santa Clara, CA

I worked at ServiceNow full-time (less than an year)

Pros

Opportunities to travel and get Hilton HHonors reward points

If you really want to join the development organization then your best bet is to be a developer. Not a good place for product managers at all. QE is a great place if your goal is mediocrity and limited career growth. Managers seem to get fired more frequently then ICs.

Choose your VP carefully. Each VP org is vastly different with some much better than others. Try to get to know the organization ahead of time through friends and colleagues. Then hope the horse you're riding on doesn't get sent to the glue factory (your VP doesn't get fired).

Cons

No working from home. My manager repeatedly sent out emails to my team to remind us "The ServiceNow development organization doesn't allow for working from home as a common practice. Last minute emergencies exist and will be tolerated." She said if your car is in the shop then rent a car and make sure you're in the office. Picking up relatives or waiting for handyman are not considered legitimate reasons. This may be SOP in San Diego but not in Silicon Valley.

Advice to ManagementAdvice

Get your house in order. The hard part lies ahead and you're resting on your laurels.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

106 Other Employee Reviews for ServiceNow (View Most Recent)

Sort: Rating Date
  1. 14 people found this helpful  

    21st century slave camp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ServiceNow

    Pros

    Salary and RSUs
    Nice Macbook
    Very easy interview process

    Cons

    This place has some serious issues with the way they treat their software developers. The middle managers here are bipolar slave drivers. They smile and suck up like minions to the executives, but are nasty and insulting to their directs. The developers are scared, stressed out and unhappy. There are many good job opportunities for good software developers elsewhere. Please pay heed to this warning, avoid this psycho slave camp.

    Advice to ManagementAdvice

    Stop hiring minions as middle managers and try to hire some great leaders. Send the current ones for therapy sessions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 10 people found this helpful  

    Hostile Management... Beware there is no process in place for ANYTHING

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director, Program Management in Santa Clara, CA
    Current Employee - Director, Program Management in Santa Clara, CA

    I have been working at ServiceNow full-time

    Pros

    free to set your own hours. Free to travel Free to set your project schedule

    Cons

    Company has no idea what they are doing. They assign program managers with no thought to strategy. Program managers are then expected to just magically align with leaders and tell them what is wrong with their area... A recipe for disaster and it always turns into a mess.
    ServiceNow is held together by its smart development team and great platform.. However internally they are struggling for direction, have no sense of strategy and if you are not in sales or development - you are treated like crap. Good luck on getting your bonus.. Classic bait and switch- they say you can earn a wonderful bonus yet no one does. They fire employees at random with no process or warning. They eliminate entire departments the same way. This is a company run by fear with little regard for humans. Stay away. Or better yet ask for a guarantee on your bonus for the first six months. Forgot to mention bonuses are every quarter- so you are being constantly re-evaluated. you will NEVER EVER get your bonus for the entire. year.
    Toxic and hostile - stay away. There are plenty of well run companies and this is not one of them.

    Advice to ManagementAdvice

    Act like managers. Be honest. Get some processes. And generally learn how to be leaders rather than reactionary and instilling fear in everyone.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
There are newer employer reviews for ServiceNow

Work at ServiceNow? Share Your Experiences

ServiceNow

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.