ServiceSource

  www.servicesource.com
Work in HR? Unlock Free Profile

142 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

2 people found this helpful  

Don't plan on making a career here if you don't know the right people

Anonymous Employee (Current Employee) Sandyford (Ireland)

ProsGood place to start with if you have no experience in Sales or if you are a graduate.
Salary & benefits become interesting when you reach Senior Rep level.

ConsStart salary & benefit lower than average for the industry. The promotions often depend more on the nepotism policy than work.
It is not unheard of having Senior Management blatantly lying and/or misleading people on potential coming promotions to ensure people will stay longer.
The company is experiencing a very high turnover as lots of employees leave to work for other Sales companies since they are dissatisfied with the company policies.
The reps are expected to work long hours but overtime is not paid. Weekend work is only compensated by additional days off. No financial incentive there.
The company has a secrecy policy bordering on the ridicule. People handing over resignations are not allowed to mention it till the day they actually leave. Promotions are also to be kept secret for months at a time.
The internal communication is improving since the new VP has taken over though.

If your team is led by a Client Director who does not care about it, it is going to be very difficult to grow as the manager has to report to him for promotion decisions.

Advice to Senior ManagementMy advice would be to stop thinking that the reps and "low-level" staff cannot think for themselves. There is nothing more demotivating that the feeling of being looked down, condescendant behaviour and disrespect.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great if you land in good accounts

    Anonymous Employee (Current Employee) Singapore (Singapore)

    I have been working at ServiceSource


    Pros: 1) Good renumeration - at least for most people who have been working in the same industry. 2) Flexible timing - Employers are generally… Cons: 1) Lack of career advancement opportunity 2) Management doesnt seem to be… More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Review of Servicesource

    Sales Representative (Former Employee)

    I worked at ServiceSource


    Pros: Great opportunity for growth and management experience. Fun, competitive work… Cons: Capped bonus limit the amount to be made in a… Advice to Senior Management: Uncap sales bonuses Yes, I would recommend this company to a friend More
There are newer reviews on ServiceSource.

Worked for ServiceSource? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.