There are newer employer reviews for ServiceSource

team spirit

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Renewal Sales in Dublin, Dublin (Ireland)
Former Employee - Renewal Sales in Dublin, Dublin (Ireland)

I worked at ServiceSource full-time (more than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

good rewards potential
brilliant team spirit

Cons

micro management
Limited career opportunity
stressful environment

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  1. I'm very satisfied with my role at SREV

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ServiceSource full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -I came in as a sales rep out of college with lack of direction (exceed goals and metrics because of my managements help and direction.)
    -presented opportunities to move up within the company provided my performance
    -receiving ample experience through several roles that I have now had to advance my career internally and externally

    Cons

    -consider increasing base pay to make the role more attractive

  2. Helpful (2)

    A great career "stop", not a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ServiceSource

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    ServiceSource is a great place to start a sales career, but not to grow one. It should absolutely be viewed as a stepping stone to another position.

    Cons

    The sales training you'll receive is specific to the job at ServiceSource, so it's difficult presenting your skill set to a potential employer. ServiceSource doesn't have any OEM Certification programs in place either, so if you're set on being a salesperson in the IT field, they're not doing you any favors.

    View ServiceSource as a place to learn CRM use, working phones and email as sales tools, but nothing more than that.

    Advice to Management

    With any company going public, the culture is going to change. However, the vast shift that occurred impacted every single tenured employee. Your job at ServiceSource is, for all intents and purposes, a call center job: not an exciting/enjoyable role. The culture was the one thing that kept us there. Since the culture shift, there's been a significant loss of tenured employees, and ServiceSource doesn't view that as a tremendous loss, when in fact it is.

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