ServiceSource

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144 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great Place to work with

Senior Sales Representative (Current Employee) Dublin, Dublin (Ireland)

ProsGreat work environment, great people to work with, company that cares about the employes

ConsAfter a really long time you see the changes and they are not always for the best

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Going down a call centre path fast

    Inside Sales Representative (Former Employee) Dublin, Dublin (Ireland)

    I worked at ServiceSource full-time for more than 3 years


    Pros: Smart, professional, interesting people to work with Can be a springboard… Cons: Micromanagement Ever since it became public, unreachable targets taken from thin air by the management Meager base pay Promotions and pay rises based upon political decisions and nepotism Happy… Advice to Senior Management: Trust and value your people more Think of non-monetary rewards that could help morale (flexi-time, working from home etc.) Drop micromanagement,… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Missed Opportunities Abound Here

    Account Representative (Former Employee) Singapore (Singapore)

    I worked at ServiceSource full-time for more than a year


    Pros: Decent starting pay A lot of opportunities to learn and advance your career in Service Revenue Management (if… Cons: Since going public, management is now too focused on short-term gains in revenue, often setting unrealistic targets, preventing sales staff from getting their bonuses Uses outdated software… Advice to Senior Management: Start paying attention to the high staff turnover rate, and pay more attention to feedback given by employees below the management levels. Reinstate the fair… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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