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Helpful (1)

Don't waste your time working for SSI!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Sales Representative in Denver, CO
Former Employee - Senior Sales Representative in Denver, CO

I worked at ServiceSource full-time (More than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

-A lot of young attractive people work at SSI.
-No dress code
-Can make connections with partners you work with outside of ssi.

Cons

-Managers have no clue how to lead. Best advice I got from a manger is "hope is not a sales tool." Really didn't know that.
-the pay is absolute the worst for the industry. I started at 32 plus bonus. I maybe made 40k. Now the base is around 23-25k.
-Raised quota's so they don't have to pay out employees.
-20 to 40 people a month quit. Horrible turnover
-once they became public the employees who helped build the company were not important anymore.
-they worry more about call volume and call talk time than hitting your quota.
-I was there for over two years made the company over 2 million in revenue and maybe got payed 70k total.
-over worked for little pay.

Advice to Management

Be a leader, don't just have boring meetings that don't mean anything. Influence your employees to do well. I don't mean by micro managing either. I mean lead them with motivation, more money, attention to detail and words that make your employee feel wanted. Don't waste their time with pointless little spifs. In this industry ssi is a minimum wage company, make their time worth their while. Don't be a weasel about things either. I'm not looking to vent on this page, it kind of turned out that way. I want people to understand that this company is failing, don't go down with it.

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  1. Helpful (2)

    Popularity or fear of you triumphs over quality work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enablement Administrator in Denver, CO
    Former Employee - Enablement Administrator in Denver, CO

    I worked at ServiceSource full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    -Great PTO - gain 5 hour every 2 weeks

    Cons

    -Giant popularity contest that judges you more on who you know than the quality of work that you do
    -Terrible compensation for the amount of work that you do
    -Reactive, never proactive in anything
    -Enablement admins are at sales' beck and call all the time and not treated with respect

    Advice to Management

    -Pay attention to quality employees and give them the respect they deserve
    -Think at least 1-2 steps ahead for the sanity of everyone
    -Treat the company like it is part of corporate America and not a high school


  2. Good starting company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Nashville, TN
    Current Employee - Inside Sales Representative in Nashville, TN

    I have been working at ServiceSource full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to start a career at. Gives you great sales experience. While the salary is modest, it is pretty decent for a recent college graduate (the type of people who work here).

    Cons

    Young management. Some don't have the experience that they should have. Sometimes there are politics involved with other co workers.

    Advice to Management

    Make sure the employees know they are doing a good job and meeting your expectations. Sometimes it feels like we can never do enough to satisfy your requirements.


There are newer employer reviews for ServiceSource
There are newer employer reviews for ServiceSource

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