There are newer employer reviews for ServiceSource

not enough upper management who cares about building your skills

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Inside Sales Representative in Nashville, TN
Current Employee - Inside Sales Representative in Nashville, TN

I have been working at ServiceSource full-time (less than a year)

Pros

Benefits and schedule are great. There is a comprehensive package you are able to choose from. No weekends, but they do except a crazy schedule at EOQ and do not make that clear when you are hired

Cons

Relentless overtime, managers are not well-versed in their rolls, more of like a call center, expectations are a little high for the training you receive, not easy to move up into other positions

Doesn't Recommend
Neutral Outlook
Approves of CEO
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  1. 1 person found this helpful

    It is what you would expect of an entry level position plus a vibrant culture, young workforce, and great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Representative in Nashville, TN
    Current Employee - Senior Sales Representative in Nashville, TN

    I have been working at ServiceSource full-time (more than a year)

    Pros

    Culture, opportunity for growth, and the fact that most of your competitors for promotions have never had a big boy or girl job before

    Cons

    Increasing micro-management, sometimes unclear expectations, and growing pains of a newly public company that is becoming too big for its britches

    Advice to ManagementAdvice

    The standardization across all teams is not working. Employees are becoming dissatisfied and morale is weakening. SSI is not a manufacturing facility and standardization in terms of team operations across the board is impossible. Employees are feeling micro-managed and unable to work in the manner that works best for them as an individual. Also, instead of lavish parties, team spiffs, and wasteful spending to make working at SSI seem cool and fun, the majority would like a clear path to better pay.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Ok company, horrible salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Nashville, TN
    Current Employee - Inside Sales Representative in Nashville, TN

    I have been working at ServiceSource full-time (more than a year)

    Pros

    ServiceSource offers lots of freedoms with your schedule hours. They have many offsite activities and come off as a young and hip company.

    Cons

    The salary for Sales reps are horrible, especially with how much non-selling tasks you do on a daily basis around data and CRM management. Some of the worst micro managing I have ever experienced in 10+ years of sales. You essential are assigned to a "client" or "team" like Adobe, Pitney Bowes, EMC, VMware, etc, etc...You do they same job a rep would for those companies for A LOT less pay.

    Advice to ManagementAdvice

    Let data reps manage data (ALL DATA) and sales reps manage sales.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for ServiceSource

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