159 Employee Reviews (View Most Recent)

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All depends on how you manage yourself

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Inside Sales Representative  in  Denver, CO
Current Employee - Inside Sales Representative in Denver, CO

I have been working at ServiceSource full-time for more than 3 years

Pros

Opportunities for growth
Casual work environment

Cons

Experience varies depending on who your management team is

Advice to ManagementAdvice

Spend more time with reps

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for ServiceSource

  1.  

    not enough upper management who cares about building your skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative  in  Nashville, TN
    Current Employee - Inside Sales Representative in Nashville, TN

    I have been working at ServiceSource full-time for less than a year

    Pros

    Benefits and schedule are great. There is a comprehensive package you are able to choose from. No weekends, but they do except a crazy schedule at EOQ and do not make that clear when you are hired

    Cons

    Relentless overtime, managers are not well-versed in their rolls, more of like a call center, expectations are a little high for the training you receive, not easy to move up into other positions

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It is what you would expect of an entry level position plus a vibrant culture, young workforce, and great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Representative  in  Nashville, TN
    Current Employee - Senior Sales Representative in Nashville, TN

    I have been working at ServiceSource full-time for more than a year

    Pros

    Culture, opportunity for growth, and the fact that most of your competitors for promotions have never had a big boy or girl job before

    Cons

    Increasing micro-management, sometimes unclear expectations, and growing pains of a newly public company that is becoming too big for its britches

    Advice to ManagementAdvice

    The standardization across all teams is not working. Employees are becoming dissatisfied and morale is weakening. SSI is not a manufacturing facility and standardization in terms of team operations across the board is impossible. Employees are feeling micro-managed and unable to work in the manner that works best for them as an individual. Also, instead of lavish parties, team spiffs, and wasteful spending to make working at SSI seem cool and fun, the majority would like a clear path to better pay.

    Recommends
    Positive Outlook
    Approves of CEO
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