ServiceSource
3.0 of 5 133 reviews
www.servicesource.com San Francisco, CA 1000 to 5000 Employees

133 Employee Reviews (View Most Recent)

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Great first job to learn the ropes, not a huge amount of room for career growth.

Data Analyst (Current Employee)
Nashville, TN

ProsVery easy-going workplace as it is a very young company (average employee age is between 25 and 29).
Great job out of college.
If you are in customer service the bonus structure can be very rewarding (2 k- 3k quarterly bonuses).
If you are in IT it is a great place to learn the ropes. They are very tolerant of ignorance and if you are a self starter they give you all the time in the world to teach yourself.

Overall I would say that it is worth working here for a year or two if you don't have any other options or aren't attempting to break into a particular career. There is the small possibility of promotion and the pay is enough to live on.

ConsSince the company is experiencing rapid growth the organizational structure is currently experiencing a lot of change. You have to be ok with some grey areas.
Most of the jobs here don't have a huge amount of opportunity for career growth. It is not that it is non-existent, you just won't be selected unless you are the best of the best. It really depends on which team you get placed in and if management likes you.
For all the benefits that come with being a young company, it is also a young company, which comes with its downsides. A large portion of the employees underneath upper management are either inexperienced or incompetent.

Advice to Senior ManagementThe IT department here is not organized well at all and there is no structure in place to help those working under it to improve themselves or their team. There needs to be more checks and balances to make sure quality work is being done across teams and that DA's aren't just hiding their bad work and practices from being improved.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    3 Words: Waste of Time.

    Inside Sales Representative (Former Employee)
    Denver, CO

    I worked at ServiceSource full-time for less than a year


    Pros: Nice People/Manager Downtown Location Starter job. Great Benefits. No dress code… Cons: First off, don't get fooled into thinking this is a sales job. You are literally the middleman for handling contract renewals. The most mind numbing… Advice to Senior Management: Don't foster such an immature environment. Nice, but this doesn't… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great place to start a career

    Inside Sales Representative (Current Employee)
    Nashville, TN

    I have been working at ServiceSource full-time for less than a year


    Pros: ServiceSource is a growing company with a solid business model. It's a performance-oriented environment, with a substantial quarterly bonus for meeting a sales quota. The… Cons: Due to the company being young, and only public for a few years, along with the entry level nature of the job, there is a… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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