ServiceSource

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147 Employee Reviews (View Most Recent)

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Good for College Grads, but All Depends on Which Company You're In...

Inside Sales Representative (Former Employee)

ProsServiceSource is a third-party sales company working with several big name tech, software, and healthcare companies... they essentially take some of the easy administrative and sales functions away from these company employees and pay spanking new graduates a hefty sum to do them. Most positions start in the mid- $30,000's in addition to bonuses and commissions. Many people do very well at ServiceSource for the amount of work that is actually done. It is a very laid back working environment; most days, employees are able to dress casually. You can get away with much more in these offices than at any other office I've ever worked in... Most people thought of these as 'Pros:' taking naps under your desk, cursing at the top of your lungs, lots and lots of office parties including alcohol. And the working hours are typical M-F business hours.

ConsYour experience really depends on which company you are working for. You need to understand that many of the employees you will interact with from the company are not happy that you are taking over part of their job. They can tell you are young and inexperienced, and they might be bitter. Next, all of your managers are very young. I say this is a bad thing because they really don't know what they're doing any more than you do. If you're the person with more professional job experience than your supervisor... let's just say it gets weird. I was bored most of the time, asking for more to do. For the first three months of employment, I did absolutely nothing. And you're basically a telemarketer. You get to wear a headset and follow a script, more or less.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Data Team Lead

    Data Team Lead (Current Employee) Nashville, TN

    I have been working at ServiceSource full-time for more than 3 years

    Pros: Good place to start a career after college! A talent… Cons: Low pay for the starter causes less experienced employees hired! Advice to Senior Management: Development plan should be taken immediately if any strong person… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    The ultimate "it is what you make it" environment.

    Anonymous Employee (Current Employee) Denver, CO

    I have been working at ServiceSource full-time for more than a year

    Pros: Career growth opportunities. Heavy training emphasis on skills development. Provides a chance to be heard and make a significant difference with a company… Cons: Technologically immature but consistently improving. Fast pace can feel… Advice to Senior Management: Accentuate career path development and continued investment in people through… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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