There are newer employer reviews for ServiceSource

 

no comment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Schaumburg, IL
Former Employee - Anonymous Employee in Schaumburg, IL

I worked at ServiceSource

Pros

no comment I haven't work there for a number of years

Cons

poor communications, people are not treated with respect, ideas are not cultivated or developed and the compensation packages are inferior.

Advice to ManagementAdvice

no comment I haven't work there for a number of years

Doesn't Recommend
Disapproves of CEO

175 Other Employee Reviews for ServiceSource (View Most Recent)

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  1. 1 person found this helpful  

    Be WARNED

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Inside Sales Representative in San Francisco, CA
    Former Employee - Inside Sales Representative in San Francisco, CA

    I worked at ServiceSource

    Pros

    One gets the expereince and partial insight of the growing IT market. Companies such as Novell, BEA, HP, Sun, F5, Oracle, Autodesk outsource their contract renewal business to Service source.
    the company has an alcohol consumption disoder and the benefits for acheiving quotas and beyond were capped/restricted and at times were weak. Who is really motivated to going to see the lousey, near last place SF Giants baseball game and a dinner at ACME chophouse. Lack of creativity is the expression that comes to mind when I think of that as being a motivational management strategy.
    I really am convinced that this company has mismanged the investments from the venture capital firms and wasted their opportunity to achieve true growth. It is true that the company does have an international call centers, but the effectivness and the reactive strategies from the U.S Directors, Managers and ideas from new VP's are poor and desperate.

    Cons

    Top down business model and all that gives lack of respect to sales representative. It felt like a sweatshop at times, especially during the EOQ and when managers and directors act pompous and really act plastic. They don't have true business intelligence, they are sexually biased, lack leadership and employ the most sinister communication. The company does not care about diversity, and treats employees as seatshop workers. The company has re defined the term outsourcing, and employed poor resource management especially when considering the fact that this company still relies on venture capital backing. The companies true identity is yet to be defined and it has an image problem that goes well beyond the internal and external marketing campaigns. Be careful when entering service source, behind the charm and the pompous talk lies a desperate company has terrible reactive managment and business intelligence.

    Advice to ManagementAdvice

    Diversify your portfolio and get better marketing capacity. the 1 +1 =3 does not cut it! the company has an alcohol consumption disoder and the benefits for acheiving quotas and beyond were capped/restricted and at times were weak. Lack of creativity is the expression that comes to mind when I think of that as being a motivational management strategy. The company has re defined the term outsourcing, and employed poor resource management especially when considering the fact that this company still relies on venture capital backing. The companies true identity is yet to be defined and it has an image problem that goes well beyond the internal and external marketing campaigns. Be careful when entering service source, behind the charm and the pompous talk lies a desperate company has terrible reactive managment and business intelligence.

    Doesn't Recommend
  2. 1 person found this helpful  

    Multi-national work environment with great team spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Account Representative in Dublin, Dublin (Ireland)
    Current Employee - Sales Account Representative in Dublin, Dublin (Ireland)

    I have been working at ServiceSource full-time (less than an year)

    Pros

    Really nice people and an enjoyable atmosphere in the office. Quick career progression from sales representative through to first line management. Emphasis on personal growth and training.

    Cons

    Day to day tasks soon becomes routine and may not be very challenging intellectually. Some micro management.

    Advice to ManagementAdvice

    Although one of the company values is 'doing the right thing', the main focus and reason for reward is on revenue. On a day to day basis customer satisfaction and integrity is compromised in order to reach targets.

    Recommends
    Neutral Outlook
    Approves of CEO
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