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The employers make more in a month than I'll make in 25 years.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Field Technician  in  Calgary, AB (Canada)
Former Employee - Field Technician in Calgary, AB (Canada)

I worked at Shaw Communications full-time for more than 8 years

Pros

Good benefits and holidays. Fellow employees are typically easy to get a long with. Good discount on company services.

Cons

low pay, incompitant management, lead by fear and intimidation. Management always dangles a carrot in front of you only to crush it later. Top paid execs in Canada yet I cannot even live paycheck to paycheck. Middle management explained that they cannot compete with oil and gas industry as far as salaries go. A contradiction to the highest paid employers.

Advice to ManagementAdvice

Instead of leading with intimidation you should lead with respect and mutual cooperation. Also pay your employees more resonably. Start putting the right people in the right places. Just because you like someone does not mean they are the most qualified for the position. This is not high school. Lower customer rates to stay competitive. Stop being so greedy. Reputation say's a lot. Open your ears and eyes, your losing your reputation as a good corp. Read blogs and comments by the public. You'll be in for a shock.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

225 Other Employee Reviews for Shaw Communications (View Most Recent)

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  1.  

    Shaw communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Executive  in  Delhi (India)
    Former Employee - Senior Executive in Delhi (India)

    I worked at Shaw Communications full-time for less than a year

    Pros

    Have been one of the oldest companies, experienced n creative management team

    Cons

    Bad customer service , and less employers working in that department

    Advice to ManagementAdvice

    Improvement in customer service

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Family values strong at Shaw

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Shaw Communications part-time for less than a year

    Pros

    Really nice office building, they take pride in giving their employees excellent working conditions. They are wanting to ensure their employees live balanced work-personal lives that are healthy in body, mind, and spirit -- they frequently implement healthy snack programs, lunch time Yoga, and team based activities. They also provide LOADS of training!!! The training is excellent for the workplace, as well as many of the concepts can be applied to conflict resolution etc. outside of work. They are also really accommodating to students -- if you're going to school full time you're able to get a static schedule of minimum 20 hours per week of evening shifts! Employee referal bonuses if you get friends/family hired on ($600 a head if they make it past 6mo probation) Finally, lots of room to grow within the company -- if you work hard and know your stuff it is easy to move around to higher positions within the company! Internal promotion is a big one here!

    Cons

    It is a call center job, so a lot of what you do day to day is dealing with upset members of the public, a tough skin is recommended if you go into a call center position. It is all shift work, so your schedule isn't static (if you're CSR it changes from week to week, and the hours of operation are 7am until 11pm). Vacation time needs to be done really far in advance, it is nearly possible to get a day off last minute -- vacation bidding is done a year in advance, so make sure you plan out vacation time carefully!

    Advice to ManagementAdvice

    Scheduling would be a lot better if we would be given static schedules one month at a time like Tech Support. Rather than having days off and on as well as hours change on a weekly basis -- would make it a lot easier on our bodies and sleep schedules!

    Recommends
    Neutral Outlook
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