There are newer employer reviews for Shopbop

Helpful (11)

Not worth the commitment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Software Engineer II in Madison, WI
Current Employee - Software Engineer II in Madison, WI

I have been working at Shopbop

Doesn't Recommend
Doesn't Recommend

Pros

the compensation and benefits were decent

Cons

constantly being micromanaged, with any mistakes being the focus of management attention and successes being overshadowed by the slightest mistake so there was never a sense of security or feeling of being part of a team. Too often the work was underestimated and over-promised by the development management wwith the expectations that the developer will work the long hours to try to meet unrealistic expectations, only to be chastised if there were issues in something that was forced and rushed from the get go. Very little time collaborating, learning from eachother, or sharing information among the group.

Advice to Management

more time allowing developers to plan solutions from end to end as opposed to expecting the first step for the developer to involve coding often unclear or ambiguous requirements. Also, cultivation of a more positive environment through focusing on the positives rather than spening all the time picking apart subjectively negative things.

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  1. Good for a Short Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Madison, WI
    Former Employee - Customer Service Representative in Madison, WI

    I worked at Shopbop full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -CSRs are a friendly and welcoming bunch
    - Great perks, like the discount and exclusive shopping access
    - Beautiful offices in excellent location
    - Great healthcare & 401K benefits
    - Flexible schedule with unique hours

    Cons

    - CSRs are treated poorly by their customers & fellow staff. There is a superiority complex in the office environment.
    - Low pay and little vacation time
    - CSR management is not approachable or helpful
    - Low employee empowerment, and few opportunities for advancement from CSR

    Advice to Management

    Treat the CSRs better and give them better benefits, pay and time off since they are the front lines of your organization. Your pride yourself on great customer service and use it as your differentiator, yet do not empower those staff members.

  2. Great company to work for! Knowledgable people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Madison, WI
    Former Employee - Sales Associate in Madison, WI

    I worked at Shopbop part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Organized, stable company, employee stock options, consistent reviews and compensation increases.

    Cons

    Sometimes a stuffy environment but that might be given with the fashion industry. It can be hard to move up within the company or move side-ways.

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