There are newer employer reviews for ShoreTel

 

Great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Sunnyvale, CA
Current Employee - Anonymous Employee in Sunnyvale, CA

I have been working at ShoreTel

Pros

ShoreTel is the "up and coming" UC provider and rapidly gaining market share. Well respected product in the industry. The company is growing at close to 40% and aggressively hiring. ShoreTel's goal is to grow to a billion dollars over the next 5 years and managment is executing on its strategy to get there. Good benefits, not a lot of politics and company is focused on growing revenues and product quality.

Cons

Its a very fast paced work environment and can be demanding. Not a good place if you want a 9-5 job.

Advice to ManagementAdvice

Continue to provide timely & effective communications to employees.

Recommends
Approves of CEO

95 Other Employee Reviews for ShoreTel (View Most Recent)

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  1. 4 people found this helpful  

    Great product, poor senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA

    I worked at ShoreTel

    Pros

    ShoreTel's VoIP system is great and a great value, and the company has been improving its call center products. The engineers have been the heart and soul of the company, and the rank-and-file employees are mostly good people.

    Cons

    ShoteTel has been held back by poor senior management. Upper management just does not seem to get it. Its positive talk is just talk, and its actions prove this. With the resignation of CEO John Combs and his pal, VP Walt Weisner, one would hope that things would improve, but the interim management team that has been installed from within is not showing the needed humanity or wisdom to make ShoreTel a great place to work. A person has to have pretty thick skin to tolerate the arrogance of management. I hope a really good senior management team can take up the challenges because the products and the engineers are good--ditto for the support people, who have had to work with ridiculous disadvantages in trying to keep the customers happy.

    Advice to ManagementAdvice

    Wake up.

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    ShoreTel is growing fast! Unfortunately it's becoming a worse place to work in the meantime.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at ShoreTel

    Pros

    Free sodas and discount vending machine food. Good development systems for engineers. Free breakfast a couple of times a week.

    Cons

    Compensation and benefits are very sub-standard. ShoreTel is growing by adding many, many new employees but the leadership capabilities are not scaling.

    Advice to ManagementAdvice

    A flat organizational structure can be good. Flat however is not effective if the same 10-year tenure technical architects are attempting to do twice as much work - that just slows everyone down.

    No opinion of CEO
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