176 Employee Reviews (View Most Recent)

Sort: Rating Date

4 people found this helpful  

Customer Service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Shutterfly part-time for more than a year

Pros

Laid back company culture. Room for growth.

Cons

High levels of favoritism, nepotism and new people are treated like "others."

Advice to ManagementAdvice

The cliquishness seen at management level will continue to ensure good talent doesn't stay long.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for Shutterfly

  1.  

    A very exciting place to work. Management is is fair and approachable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Tech  in  Charlotte, NC
    Former Employee - Maintenance Tech in Charlotte, NC

    I worked at Shutterfly as a contractor for less than a year

    Pros

    The benefits are endless. They really treat workers with dignity and respect

    Cons

    They do work 12 hour shifts

    Advice to ManagementAdvice

    could use more face time with employees

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Working in Design/Customer Service is exhausting over the holidays.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shutterfly

    Pros

    Good product. Well-designed customized greeting cards. The company is growing fast. Management brings in good food for workers fairly often when call volume and orders are high and employees are working 12 hour shifts.

    Cons

    They had many problems with bugs in their systems and didn't really give newbies enough help to get past these problems. Hundreds of computers and only two guys to troubleshoot and solve problems. It made it hard to meet their production demands when the machines were not performing well. There is a high pressure atmosphere to get holiday products out with long mandatory work hours.

    Advice to ManagementAdvice

    You try to make a fun culture at Tiny Prints/Shutterfly in Tempe but it would be more fun if the systems ran properly during high demand over Christmas. Put more effort/money into keeping things running smoothly -- more tech help! Give your employees a better chance to meet production levels and feel that they were able to accomplish what you expected of them most days.

There are newer employer reviews for Shutterfly.

Worked for Shutterfly? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.