Shutterfly

www.shutterfly.com
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There are newer employer reviews for Shutterfly

17 people found this helpful  

Shutterfly: A House of Cards

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in Redwood City, CA
Current Employee - Manager in Redwood City, CA

I have been working at Shutterfly full-time (more than 3 years)

Pros

For the most part, Shutterfly delivers on its promise on print quality and speed. Employees like the access to free product and perks.

Cons

CEO portrays the company to the public and shareholders as a successful "family" of brands who is smarter and better than the competition. In reality, Shutterfly is a dysfunctional family, a "Mr. Potato Head" of mis-fit entities who have no real connection other than their target customer. The industry is ripe for a competitor to blow Shutterfly away. The elephant in the room is Costco, who ceased its partnership with Shutterfly and is quickly grabbing market share at half the price and equal (or better quality). Poor strategic purchasing decisions like MyPublisher and Borrowlenses improve revenue slightly but take time and resources to run. Lack of female executives is appalling and almost sickening for a company that has a customer base of OVER 90% women. CEO constantly talks about core customer being a mom and references his wife's purchasing habits qualify him to be the voice of the customer(?!) ALL Shutterfly executives VP and above leadership are white men. Turnover at all levels in the organization is increasing and many top managers are looking elsewhere for jobs.

Advice to ManagementAdvice

Hire women. Hire diverse points of view. Approach the market with creativity and innovation. Quit buying crappy companies. Stop quoting your wife's opinion and start talking to real customers through research. Stop believing you are the best of the best and challenge yourself a little.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

204 Other Employee Reviews for Shutterfly (View Most Recent)

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  1. 1 person found this helpful  

    Great team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Shutterfly full-time (more than a year)

    Pros

    Great people to work with.

    Cons

    Feel disconnected from RWC office.

  2.  

    Staff Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Engineer in Redwood City, CA
    Current Employee - Staff Engineer in Redwood City, CA

    I have been working at Shutterfly full-time (more than 3 years)

    Pros

    Great company, and culture. You always get awarded for your hardwork

    Cons

    Its difficult to work other teams and no co-operation between

    Recommends
    Neutral Outlook
    Approves of CEO
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