Signpost

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48 Employee Reviews (View Most Recent)

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3 people found this helpful  

Awesome startup company!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - National Sales  in  New York, NY
Current Employee - National Sales in New York, NY

I have been working at Signpost full-time for less than a year

Pros

Everyone in the company including all executives are extremely accessible and open to ideas. New and young reps are able to jump right in and make a difference in a startup environment. Some of the more sr reps are frequently brought in on ideas and planning meetings to give their feedback and help shape the direction of the company.
The culture is awesome. Team happy hours pretty frequently, president's club trips, contests for reps to work out of different offices (Denver, Austin, NYC), etc.

Cons

Some people are not a fit for the startup environment. The people that are successful here are fast paced, fun loving people who believe in the company, very passionate and are here to make ridiculous amounts of money. Some of the people who were not a fit are more interested in just coasting by.

Advice to ManagementAdvice

Stay passionate, continue to be accessible to everyone and keep doing a great job.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Signpost

  1. 9 people found this helpful  

    Not bad if you like sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive  in  Austin, TX
    Former Employee - Sales Executive in Austin, TX

    I worked at Signpost full-time for less than a year

    Pros

    - casual environment
    - happy hours
    - good training
    - opportunities to win prizes (amazon gift cards, bottles of liquor, etc) through competitions

    This is a good job for someone who is interested in sales. Unfortunately, I found a lot of the people hired either haven't done sales before so don't know exactly what to expect coming in or didn't want to do sales but ended up accepting the job because they "had to" and realize this is not a good job for them.

    Cons

    SALARY: base salary is really low. You could be hitting your minimum quota every month and only make a little over $30,000 per year. Few reps (maybe 15-20% out of the entire company) are making $40-45,000+ per year. They'll say in the interview that top performers are making up to $80-90,000 but keep in mind these are only a handful of people and given the stressful and repetitive nature of cold calling it's not common people are consistently performing at these levels.

    SALES RELATED:
    - sales is hard and cold calling sucks unless it's what you're really passionate about. you should think hard about whether you want to be making 100+ outbound calls a day trying to persuade people who don't want to buy your product to buy. I had never done sales previous to this job and overestimated my ability or desire to cold call.

    - can get stressful having to constantly worry about hitting quota. you may be above quota one week or even one month but then it resets and you start from scratch again. this might be a stressful work environment for some

    - a lot of times you can only control your success to a certain degree. you can't control how high quality the leads you pull on a certain day are or how receptive the people you talk to will be. you could be doing the exact same thing one week to another but not see the type of performance (sales) you saw previously.

    - the job gets very repetitive and mundane. you're cranking out calls everyday giving mostly the same pitch to merchants.

    CAREER GROWTH:
    - they'll show you a career path with quick opportunities for promotions but all these promotions mean is a little bump on your base salary (5k each promotion). the job you're doing stays the same regardless of whether you get promoted from rep to exec etc.

    - no good career advancement after you hit senior executive status. In the Austin office at least, a lot of management hires are happening from the outside. and after hitting the senior exec status you can either move to the account management side (which is generally a pay cut since there isn't much of a bonus structure involved) or move to national sales which is just more of the same cold calling.

    - after you've been doing the job for a couple of months you don't learn any new skills.

    MANAGEMENT:
    - micro manage
    - not very good at empathizing-- they act like cold calling is rewarding and fun and never address the common pitfalls it can have

    OTHER:
    - turn around is REALLY high. (within 9 months 99% of the people that were in the office when I started were gone)

    - employee loyalty is low. even if you've been there for a long time and have been successful the company doesn't do anything to reward your loyalty (like being lenient when having an off week or month) and generally act like you are disposable since they are hiring extremely rapidly.

    Advice to ManagementAdvice

    - micro manage less. be less strict about being a couple of minutes late and don't constantly breathe down on reps for things like talk time etc unless they are constantly behind. trust that you've hired good employees and that we're all adults. it's not fun for anyone if a rep doesn't hit their quota.

    - show more loyalty towards long-term employees if retention/ high turnover is a concern you have

    - be more clear about whether the next few management hires are coming from within or externally so people can have realistic expectations for their career path at signpost

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Terrible MGMT, awful product, great culture and co-workers. JOIN Account Management NOT Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Austin, TX
    Former Employee - Sales Representative in Austin, TX

    I worked at Signpost full-time for less than a year

    Pros

    Amazing culture. There are tons of things to do. There is a keg in office, pingpong table, darts, and small kitchen filled with snacks and drinks. They make the atmosphere fun and inviting. They had plenty of company happy hours where co-workers made me feel comfortable and part of the team. You can also make pretty good cash if you do well with sales.

    Cons

    Management is very unprofessional and rude. 1:1 can sometimes be awful. It's more about lecturing you than giving you advice or plans on how to succeed. Beware of mgmt. they will make it seem like they are nice, but once you are having a bad month, forget about it. On top of that, the Director was dating a Sales rep, who suddenly became a Team Lead? Isn't that against some company policies? Not at Signpost. Also, we feed a bunch of lies to most of our merchants. Sad to say that a lot of our merchants don't receive what we actually pitch.

    Advice to ManagementAdvice

    Management has got to comfortable. They lack management skills for the most part. Base pay also should not be so low, a bad month doesn't mean you haven't worked hard.

    Recommends
    Positive Outlook
    Approves of CEO
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