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Sales

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales  in  Colorado Springs, CO
Former Employee - Sales in Colorado Springs, CO

I worked at SilkRoad Technology as a contractor for more than 8 years

Pros

VERY few quite honeslty. If you are looking for rock bottom price, they'll deliver for you with a few 'extra' free months thrown in.

Cons

Their spending is like the Government's debt, over limit.

1. SilkRoad's management team is abysmal, starting from the very top, they absolutely do not value their customers including their internal customers, the 'feet on the street', their employees, sales force etc., management cherry picks deals they want to work and sell if it will benefit them period. Team work is not in their vocabulary.

2. There is a huge lack of focus and a disconnect between management and the sales team. What this has created is a fear type situation based on bullying, and backbiting internally as various groups all claw to 'live another day'.

3. In addition, they would rather churn and burn customers with the hopes that when they lose one customer, they'll gain another...this is because they don't deliver on promises made and they have asked the sales force who know this full well to oversell on functionality and embellish stories of customer success.

4. Finally, Instead of upward mobility for the organization they have all been driving in a downward spiral, again all starting from the top of the organization. They also treat their employees like cattle and with little regard, if you have an intelligent thought or speak your mind you are not viewed as a valued member of the team and you just put a target on your back. They run a cast system based on nepotism and who knows who which is who gets ahead, nothing is based on merit.

Advice to ManagementAdvice

I am sure the Board is saavy enough to realize that nepotism only goes so far with this group and they need to shake things up and bring in new blood to give SilkRoad a much makeover, again, starting at the top.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

82 Other Employee Reviews for SilkRoad Technology (View Most Recent)

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  1.  

    Silkroad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Performance Engineer  in  San Francisco, CA
    Current Employee - Performance Engineer in San Francisco, CA

    I have been working at SilkRoad Technology as a contractor for less than a year

    Pros

    Love to work for my Manager, Flexible timings and your are free to dvelve into technological aspects and challenge the overall product robustness.

    Cons

    The commute from my home to work.

    Advice to ManagementAdvice

    Nothing that i can think of now.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Awesome place to work if your passionate ready to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Jacksonville, FL
    Current Employee - Director in Jacksonville, FL

    I have been working at SilkRoad Technology

    Pros

    The Products - We get to work on some amazing products and new ideas are always welcome and often implemented.
    The Pay - Always seems Fair
    The People - Jacksonville office has some really great people
    Great Environment - Fooseball,popcorn machine, couches
    Dress Code - Jeans and Flip Flops 90% of the time

    Cons

    Would Like lower healthcare Cost
    Would like faster responses from management
    Need More Process

    Advice to ManagementAdvice

    Be more responsive and implement more process

    Recommends
    Approves of CEO
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