Singtel

www.singtel.com
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Very nice working environment, Good facilities overall

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Contractor - Customer Care Officer in Klang (Malaysia)
Current Contractor - Customer Care Officer in Klang (Malaysia)

I have been working at Singtel as a contractor (less than a year)

Pros

Nice working environment, working with best category employees, Better salary range

Cons

Problem for foreign staff: Basically Singtel set a agent or man power company to mange their visa and everything, even salary also paid by the agent or man power company. so most of the cases agent don't bear employment visa cost, ask for higher tax, longer period no salary increment, no bonus, work 48hours weekly max. almost no overtime..... more the agent will look at their profit, less the employee will get benefited its all about Singtel Malaysia. Please Readers, do not blame Singtel Singapore, Bangladesh, Indonesia. they are very nice to work.

Advice to ManagementAdvice

Management must discuss with Agent more details. otherwise they can handle foreign employee by their own like many others company in Malaysia, so employee will get higher benefit.

Recommends
Positive Outlook
Approves of CEO

193 Other Employee Reviews for Singtel (View Most Recent)

Sort: Rating Date
  1.  

    Not a nice place to work in. Should seriously consider your other options before taking up the offer here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Manager in Singapore (Singapore)
    Former Employee - Customer Care Manager in Singapore (Singapore)

    I worked at Singtel full-time (more than 8 years)

    Pros

    Work location is in Orchard Road. So its accessible by MRT and also buses.
    It's easy to get a Manager's position here - just with a few years of work experience.

    Cons

    Extremely long work hours.
    Bureaucracy as the place is still managed like the good old days of Singapore Telecoms.
    Vicious Politics with Management supporting an ultra competitive and cut-throat environment.
    Lots of Foreign Talent - some working as peers to you but with qualifications and background which does not commensurate to the local standards of education and employment experience.

    Advice to ManagementAdvice

    embrace the reality that SingTel's first customer is their employees. Take care of employees and the business will take care of itself.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Singapore (Singapore)
    Current Employee - Sales Manager in Singapore (Singapore)

    I have been working at Singtel full-time (more than a year)

    Pros

    Buddy system
    Good system to locate internal staff details

    Cons

    No work life balance
    Steep learning curve

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Singtel

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