There are newer employer reviews for Sitel

2 people found this helpful

Good place for entry-level call center work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Las Vegas, NV
Current Employee - Customer Service Representative in Las Vegas, NV

I have been working at Sitel full-time (less than a year)

Pros

Paid training provided. Good benefits. Incentives are sporadic but available

Cons

Poor salary and upward mobility

Advice to ManagementAdvice

Get more involved in what makes the employees happy so that there is not so much attrition.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
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  1. 2 people found this helpful

    Prison

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Insurance Producer in Oak Ridge, TN
    Former Employee - Licensed Insurance Producer in Oak Ridge, TN

    I worked at Sitel full-time (less than a year)

    Pros

    Met some wonderful co workers

    Cons

    Not enough pay, horrible benefits, no employee acknowledgement, always having to try to find a seat/desk to sit at, never being told when you do well, only when you do badly.

    Advice to ManagementAdvice

    Until some of the upper management there is dislodged it will continue to be a revolving door.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    Yuck

    Current Employee - Customer Service Representative in Las Cruces, NM
    Current Employee - Customer Service Representative in Las Cruces, NM

    I have been working at Sitel full-time (less than a year)

    Pros

    You work with some great people.

    Cons

    They are constantly hounding you to get sales which was not in the job description.

    Advice to ManagementAdvice

    Inform future employees that sales is more than just a passive thing.

    Doesn't Recommend
There are newer employer reviews for Sitel

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