Sitel
2.7 of 5 312 reviews
www.sitel.com Nashville, TN 5000+ Employees

312 Employee Reviews (View Most Recent)

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Sitel was a great experience

Regional Performance Director (Former Employee)
Nashville, TN

ProsIn my thirteen years at Sitel I was challenged with being involved in a number of projects that were challenging and provided me with considerable personal growth. The culture was supportive and success was well rewarded. It was a great environment.

ConsI was recruited by another company and made the mistake of leaving. The grass is definately not greener on the other side. I wanted to return to Sitel after leaving the former company and there were no opportunities for me.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    2 people found this helpful  

    Its okay nut can be a lot better

    Technical Support Agent (Current Employee)
    Augusta, GA

    I have been working at Sitel full-time for more than 3 years


    Pros: I enjoy my co-workers and some of the management staff Okay… Cons: We are the lowest paying call center in my city Raises have been frozen Too many non working computers Too many non knowledgeable supervisors Hate attendance policy---still get an… Advice to Senior Management: Shift bids should be every 6 months Supervisors, mentors and sup desks employees should… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    I loved working with Sitel, and I wish I still did.

    Customer Service Representative (Former Employee)
    Huntington, WV

    I worked at Sitel full-time for less than a year


    Pros: The staff at Sitel is very friendly, professional and above all else helpful. They are very patient… Cons: In all honesty, I would have liked it if Sitel offered employees a… Advice to Senior Management: Make sure that new employees are completely knowledgable of the product(s) so that there is no confusion or misunderstandings when they are ready to speak… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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