There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

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Helpful (2)

It is what it is

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Coach in Asheville, NC
Current Employee - Coach in Asheville, NC

I have been working at Sitel full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Opportunity for advancement
Great people for the most part
Paid training

Cons

Low pay
Not challenging for anyone who has cursory knowledge of how to operate a computer

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  1. Sitel was a great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Performance Director in Nashville, TN
    Former Employee - Regional Performance Director in Nashville, TN

    I worked at Sitel full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    In my thirteen years at Sitel I was challenged with being involved in a number of projects that were challenging and provided me with considerable personal growth. The culture was supportive and success was well rewarded. It was a great environment.

    Cons

    I was recruited by another company and made the mistake of leaving. The grass is definately not greener on the other side. I wanted to return to Sitel after leaving the former company and there were no opportunities for me.


  2. Helpful (3)

    Its okay nut can be a lot better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Agent in Augusta, GA
    Current Employee - Technical Support Agent in Augusta, GA

    I have been working at Sitel full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I enjoy my co-workers and some of the management staff
    Okay benefits

    Cons

    We are the lowest paying call center in my city
    Raises have been frozen
    Too many non working computers
    Too many non knowledgeable supervisors
    Hate attendance policy---still get an occurrence if you have a valid doctor's note, went to the ER, had an accident, etc
    Very shady, 2 faced and unprofessional upper mgmt
    Does not apply a firm policy for everyone; policies differ based on individuals

    Advice to Management

    Shift bids should be every 6 months
    Supervisors, mentors and sup desks employees should be trained more and there selection should be more in depth and detailed


There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

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