Sitel
2.7 of 5 266 reviews
www.sitel.com Nashville, TN 5000+ Employees

266 Employee Reviews (View Most Recent)

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1 person found this helpful  

Liked the people I worked with but no money or future.

Advisor (Former Employee)
Oklahoma City, OK

I worked at Sitel part-time for more than 3 years

ProsCool people to work around, laid back. Easy job, controlled climate, weekly meetings, paid time off even if only part time, health, dental and eye benefits. Work with you on school schedules.

ConsNot very honest when it came to very important things like where the company stands financially and whether or it is stable, also some of management didn't seem too honest. Go nowhere job.

Advice to Senior ManagementHonesty is important!

No, I would not recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

3 people found this helpful  

Stay Far away unless you only need a job for 2 months.

Coach (Former Employee)
Corning, NY

I worked at Sitel full-time for more than a year


Pros: Just about the only perk of this job is that… Cons: You are treated like a slave. No matter how hard you work it is never enough and there is always more to do than you… Advice to Senior Management: Stop treating people like they are expendable and maybe they… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

3 people found this helpful  

A sweat shop where they own you

Customer Service Representative (Former Employee)
Las Vegas, NV

I worked at Sitel part-time for more than 3 years


Pros: No pros I can think of Cons: Mandatory overtime even when you have another job. Constantly changing bonus plan, starting from high, now no bonuses. Freeze pay rate, no performance raises after… Advice to Senior Management: Get new upper management. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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