Sitel

  www.sitel.com
  www.sitel.com
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1 person found this helpful  

Liked the people I worked with but no money or future.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Advisor in Oklahoma City, OK
Former Employee - Advisor in Oklahoma City, OK

I worked at Sitel part-time (more than 3 years)

Pros

Cool people to work around, laid back. Easy job, controlled climate, weekly meetings, paid time off even if only part time, health, dental and eye benefits. Work with you on school schedules.

Cons

Not very honest when it came to very important things like where the company stands financially and whether or it is stable, also some of management didn't seem too honest. Go nowhere job.

Advice to ManagementAdvice

Honesty is important!

Doesn't Recommend
Neutral Outlook
No opinion of CEO

390 Other Employee Reviews for Sitel (View Most Recent)

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  1. 3 people found this helpful  

    Stay Far away unless you only need a job for 2 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coach in Corning, NY
    Former Employee - Coach in Corning, NY

    I worked at Sitel full-time (more than an year)

    Pros

    Just about the only perk of this job is that it is indoors.

    Cons

    You are treated like a slave. No matter how hard you work it is never enough and there is always more to do than you can possibly get done. I would work 18 hour days because I was salaried and I still had things left to do when I finally left for the night. The only way to get ahead in this company is to kiss the as of the people in charge. When you do that your workload decreases and all of a sudden you are considered a "good" employee. If you just try to keep your head down and do your job then you will fail and everyone will talk about you behind your back.

    Advice to ManagementAdvice

    Stop treating people like they are expendable and maybe they will do a better job for you

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    A sweat shop where they own you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV

    I worked at Sitel part-time (more than 3 years)

    Pros

    No pros I can think of

    Cons

    Mandatory overtime even when you have another job. Constantly changing bonus plan, starting from high, now no bonuses. Freeze pay rate, no performance raises after 2 years. People have been at same rate of pay if they work 5 years. Worried too much about handle time and after call work than doing what is right for customer.

    Advice to ManagementAdvice

    Get new upper management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Sitel

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