Sitel

  www.sitel.com
Work in HR? Unlock Free Profile

339 Employee Reviews (View Most Recent)

Sort: Rating Date

 

I enjoyed my job, but some of the employees were rude.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Oak Ridge, TN
Current Employee - Customer Service Representative in Oak Ridge, TN

Pros

Pay is decent
Job is fun and easy
Fast paced environment

Cons

Building is nasty
People are rude in office
You can get rude customers sometimes

Recommends
Neutral Outlook
No opinion of CEO

Other reviews for Sitel

  1.  

    Not very family friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Representative  in  Oak Ridge, TN
    Former Employee - Call Center Representative in Oak Ridge, TN

    Pros

    Good pay, steady hours, inbound calling, friendly employees

    Cons

    "Better than you" management, very strict on attendance, even with doctors or other notation. During the first week of training, my then 11 month old son had to be taken to the ER my boyfriend (not his father) because he was not keeping any fluids or anything down and kept vomitting, when I told the superiors and tried to leave to get to the hospital I was told I could go but there would be no guarantee I would have a job to come back to. I had sinuitis and bronchitis at the same time, could barely see, kept coughing and sneezing, was put on liquid pain killers and antibiotics by my doctor and told to stay home for at least 48 hours, had left 1/2 way through shift at work, and even with doctor's note was told i had to come in or I would lose my job. Also was having some potential legal personal issues and was not given anytime to deal with them without threat of losing job, and thats when I quit.

    Advice to ManagementAdvice

    Remember, you were the little guy once!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Company as a whole is OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    Pros

    The culture is relaxed
    Associates help each others

    Cons

    no raises in 3 years

    Advice to ManagementAdvice

    Separate friendship

    Doesn't Recommend
    Neutral Outlook
There are newer employer reviews for Sitel.

Worked for Sitel? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.