Sitel
2.7 of 5 312 reviews
www.sitel.com Nashville, TN 5000+ Employees

312 Employee Reviews (View Most Recent)

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I enjoyed my job, but some of the employees were rude.

Customer Service Representative (Current Employee)
Oak Ridge, TN

ProsPay is decent
Job is fun and easy
Fast paced environment

ConsBuilding is nasty
People are rude in office
You can get rude customers sometimes

Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
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    Not very family friendly

    Call Center Representative (Former Employee)
    Oak Ridge, TN

    I worked at Sitel full-time for less than a year


    Pros: Good pay, steady hours, inbound calling, friendly employees Cons: "Better than you" management, very strict on attendance, even with doctors or other notation. During the first week of training, my then 11 month old… Advice to Senior Management: Remember, you were the little guy once! Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    2 people found this helpful  

    Easy job for high school and college kids....

    Customer Service Representative (Former Employee)
    San Angelo, TX

    I worked at Sitel full-time for more than a year


    Pros: anyone can get hired on the spot, a monkey could do the job, you can miss… Cons: the pay is low, everything is scripted to point that you feel like an automated system or robot, the… Advice to Senior Management: pay people better and you won't have so much attrition, promote people that are qualified and experienced (not just the people you like to small… No, I would not recommend this company to a friend More
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