Sitel
2.7 of 5 312 reviews
www.sitel.com Nashville, TN 5000+ Employees

312 Employee Reviews (View Most Recent)

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3 people found this helpful  

Stay Far away unless you only need a job for 2 months.

Coach (Former Employee)
Corning, NY

ProsJust about the only perk of this job is that it is indoors.

ConsYou are treated like a slave. No matter how hard you work it is never enough and there is always more to do than you can possibly get done. I would work 18 hour days because I was salaried and I still had things left to do when I finally left for the night. The only way to get ahead in this company is to kiss the as of the people in charge. When you do that your workload decreases and all of a sudden you are considered a "good" employee. If you just try to keep your head down and do your job then you will fail and everyone will talk about you behind your back.

Advice to Senior ManagementStop treating people like they are expendable and maybe they will do a better job for you

No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    3 people found this helpful  

    A sweat shop where they own you

    Customer Service Representative (Former Employee)
    Las Vegas, NV

    I worked at Sitel part-time for more than 3 years


    Pros: No pros I can think of Cons: Mandatory overtime even when you have another job. Constantly changing bonus plan, starting from high, now no bonuses. Freeze pay rate, no performance raises after… Advice to Senior Management: Get new upper management. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    For the most part it was a good company, lots of opportunity to advance if your coming right out of school.

    Coach (Former Employee)
    Lake City, FL

    I worked at Sitel full-time for more than 5 years


    Pros: Opportunity to grow, great training, client discounts Cons: Payscale is pretty low for having to deal with sometime… Advice to Senior Management: Pay your new hires based on experience! Yes, I would recommend this company to a friend More
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