There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

Good work experience

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Augusta, GA
Current Employee - Customer Service Representative in Augusta, GA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Sitel full-time (More than 3 years)

Pros

Learning new products and assisting customers

Cons

not always having necessary tools to perform tasks

Other Employee Reviews for Sitel

  1. Not very family friendly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Oak Ridge, TN
    Former Employee - Call Center Representative in Oak Ridge, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sitel full-time (Less than a year)

    Pros

    Good pay, steady hours, inbound calling, friendly employees

    Cons

    "Better than you" management, very strict on attendance, even with doctors or other notation. During the first week of training, my then 11 month old son had to be taken to the ER my boyfriend (not his father) because he was not keeping any fluids or anything down and kept vomitting, when I told the superiors and tried to leave to get to the hospital I was told I could go but there would be no guarantee I would have a job to come back to. I had sinuitis and bronchitis at the same time, could barely see, kept coughing and sneezing, was put on liquid pain killers and antibiotics by my doctor and told to stay home for at least 48 hours, had left 1/2 way through shift at work, and even with doctor's note was told i had to come in or I would lose my job. Also was having some potential legal personal issues and was not given anytime to deal with them without threat of losing job, and thats when I quit.

    Advice to Management

    Remember, you were the little guy once!


  2. Helpful (1)

    Co workers are really there to help.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Agent in Las Vegas, NV
    Current Employee - Technical Support Agent in Las Vegas, NV
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sitel full-time (More than a year)

    Pros

    Bonuses, PTO, Perks ie: free cable, discounts on phone bills...

    Cons

    Shortage of management, a cap on what you can make


There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

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