There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

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Customer Service Call center

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Madison, WI
Former Employee - Customer Service Representative in Madison, WI
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Sitel full-time (More than 3 years)

Pros

Somewhere flexible with Schedule. Easy-going, laid-back.

Cons

Too many metrics that not always make cense. Not much options for advancement Many positions are being outsorced

Advice to Management

They need to do a better background check for people

Other Employee Reviews for Sitel

  1. Sitel its just a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tele-operator in Lake City, FL
    Current Employee - Tele-operator in Lake City, FL

    I have been working at Sitel full-time

    Pros

    Flexible schedule they will work with school class.

    Cons

    They dont get raise no much advancement.


  2. System Admin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrative in Omaha, NE
    Current Employee - Systems Administrative in Omaha, NE
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Sitel full-time (More than 5 years)

    Pros

    Not a micro management culture, you are expected to get your job done and often left to make it happen. But management will step in to help when you need it.

    Cons

    Salary is not good and freeze in pay increase has been the norm for several years

    Advice to Management

    Reward good employees with regular pay increases, merit deserves reward.


There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

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