Sitel

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338 Employee Reviews (View Most Recent)

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Customer Service Call center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Madison, WI
Former Employee - Customer Service Representative in Madison, WI

Pros

Somewhere flexible with Schedule. Easy-going, laid-back.

Cons

Too many metrics that not always make cense.
Not much options for advancement
Many positions are being outsorced

Advice to ManagementAdvice

They need to do a better background check for people

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other reviews for Sitel

  1.  

    Sitel its just a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tele-operator  in  Lake City, FL
    Current Employee - Tele-operator in Lake City, FL

    Pros

    Flexible schedule they will work with school class.

    Cons

    They dont get raise no much advancement.

  2.  

    System Admin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrative  in  Omaha, NE
    Current Employee - Systems Administrative in Omaha, NE

    Pros

    Not a micro management culture, you are expected to get your job done and often left to make it happen. But management will step in to help when you need it.

    Cons

    Salary is not good and freeze in pay increase has been the norm for several years

    Advice to ManagementAdvice

    Reward good employees with regular pay increases, merit deserves reward.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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