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Sitel Review

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director of Account Operations in San Angelo, TX
Former Employee - Director of Account Operations in San Angelo, TX
Recommends
Neutral Outlook
Approves of CEO

I worked at Sitel full-time (More than 5 years)

Pros

Good internal advancement opportunities. It's a good place to start a career and gain experience in several different skill sets

Cons

Certain sites can have negative work environments

Advice to Management

Cultivate the skill sets of your lower level employee’s. The future leads of the company are probably on the phones today.

Other Employee Reviews for Sitel

  1. Must be sales-driven

    Former Employee - Customer Service in Asheville, NC
    Former Employee - Customer Service in Asheville, NC

    I worked at Sitel full-time (Less than a year)

    Pros

    They're often willing to work around busy schedules and in most cases offer full-time hours, but that's about it.

    Cons

    An emphasis is definitely placed on sales performance, sometimes at the expense of customer service.


  2. Over worked and underpaid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Sitel full-time (More than a year)

    Pros

    The best reason to work for sitel is because you have the option to work from home,which saves on gas,car,clothing expensive.

    Cons

    The side is you are underpaid for what that have you doing,no raises and no room for advancement. They are unorganized and are fair. They lied to me about my assignment and my hours.

    Advice to Management

    Tighten up your ship people or sink!


There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

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