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You win some and you lose some

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Account Supervisor in San Angelo, TX
Current Employee - Senior Account Supervisor in San Angelo, TX

I have been working at Sitel full-time (less than an year)

Pros

Great benefits
Great coworkers
Flexible work schedule

Cons

Not enough training to do basic tasks
Pressure to meet quota ( even in a non sales position)
Will reassign you without notice ( they provide a 2 hour training for the new job that starts the next day)

Advice to ManagementAdvice

Reevaluate training material to include role play situations

Recommends
Negative Outlook
No opinion of CEO

360 Other Employee Reviews for Sitel (View Most Recent)

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  1.  

    Sitel Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Account Operations in San Angelo, TX
    Former Employee - Director of Account Operations in San Angelo, TX

    I worked at Sitel full-time (more than 5 years)

    Pros

    Good internal advancement opportunities. It's a good place to start a career and gain experience in several different skill sets

    Cons

    Certain sites can have negative work environments

    Advice to ManagementAdvice

    Cultivate the skill sets of your lower level employee’s. The future leads of the company are probably on the phones today.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Over worked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sitel full-time (more than an year)

    Pros

    The best reason to work for sitel is because you have the option to work from home,which saves on gas,car,clothing expensive.

    Cons

    The side is you are underpaid for what that have you doing,no raises and no room for advancement. They are unorganized and are fair. They lied to me about my assignment and my hours.

    Advice to ManagementAdvice

    Tighten up your ship people or sink!

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Sitel

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