Sitel

  www.sitel.com
  www.sitel.com
There are newer employer reviews for Sitel

 

Groundhog Day

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Sitel full-time (more than 10 years)

Pros

Good work experience for your resume.

Cons

You'll be expected to do more then you can do and put the job before everything else in your life.

Advice to ManagementAdvice

Stop treating your employees like they won the lottery by getting a job at Sitel.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

389 Other Employee Reviews for Sitel (View Most Recent)

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  1.  

    Must be sales-driven

    Former Employee - Customer Service in Asheville, NC
    Former Employee - Customer Service in Asheville, NC

    I worked at Sitel full-time (less than an year)

    Pros

    They're often willing to work around busy schedules and in most cases offer full-time hours, but that's about it.

    Cons

    An emphasis is definitely placed on sales performance, sometimes at the expense of customer service.

  2.  

    Customer Service Call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Madison, WI
    Former Employee - Customer Service Representative in Madison, WI

    I worked at Sitel full-time (more than 3 years)

    Pros

    Somewhere flexible with Schedule. Easy-going, laid-back.

    Cons

    Too many metrics that not always make cense.
    Not much options for advancement
    Many positions are being outsorced

    Advice to ManagementAdvice

    They need to do a better background check for people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Sitel

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