Sitel

  www.sitel.com
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338 Employee Reviews (View Most Recent)

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Groundhog Day

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Good work experience for your resume.

Cons

You'll be expected to do more then you can do and put the job before everything else in your life.

Advice to ManagementAdvice

Stop treating your employees like they won the lottery by getting a job at Sitel.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other reviews for Sitel

  1.  

    Must be sales-driven

    Former Employee - Customer Service  in  Asheville, NC
    Former Employee - Customer Service in Asheville, NC

    Pros

    They're often willing to work around busy schedules and in most cases offer full-time hours, but that's about it.

    Cons

    An emphasis is definitely placed on sales performance, sometimes at the expense of customer service.

  2.  

    Customer Service Call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Madison, WI
    Former Employee - Customer Service Representative in Madison, WI

    Pros

    Somewhere flexible with Schedule. Easy-going, laid-back.

    Cons

    Too many metrics that not always make cense.
    Not much options for advancement
    Many positions are being outsorced

    Advice to ManagementAdvice

    They need to do a better background check for people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Sitel.

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